Printer wont print black. It will only print in color.
Steve Masker
[email protected]
727-501-6478
First, make sure that you are using original Kodak cartridges and not refilled or generic ones. Also make sure that you have inserted the cartridge correctly, and removed any backing plastic covers, etc.
Secondly, try the nozzle check, and manually clean the print head with moist paper towel.
Should neither work, try a hard reset: Unplug the printer from PC and power source, wait about 5 minutes and replug everything and try.
If even that fails, it means you will have to call in the manufacturer, as its likely to be a circuitry issue, or some other problem..
Your best bet then is to send it in to the manufacturer as it is still under warranty.
Thanks,
Lee
Performed a nozzle check, and the black grid (at the top) as well as solid
You definately have a clog. A friend has the same trouble. They
happened to let the ink run completely dry is what caused the problem.
Did you use generic inks or let the printer sit idle for a long long
time?
Hope that help a bit.........
Sir,
Reset the printer, installed updated firmware and home center. Mbp. Called support. On hold for 40 minutes.
Thanks
Good luck
Don't forget to rate the solution
Its because ur black ink head is clogged.remove the ink head n leave the bottom of the head dipped in a little bit of water.it will dissolve clogged ink.reinstall ur head into the printer n then clean ur head with the head cleaning option to maintain the flow of ink.it will work properly after that 4 sure.keep me updated.
feel free 4 further assistance .rate the particular experts solution as fixya that helps u understand n solve ur problem
Have a look at my previous posts about intensive cleaning. This works in many cases with ink jets that have suffered a clog in the print head.
View it HERE: http://www.fixya.com/support/t138226-printer_not_printing
Run print head cleaning procedure and try again
Are you able to make black and white copy if yes then you need to go the control panel select printer folder and right click on the printer icon you tab printing preferences once you need to search for the check box print all documents in black and white,
If the copy is not working you need to clean the contacts of the black cartridge .Take a warm, damp paper towel or napkin and gently clean the bottom of
the car where ink comes repeat the same process with dry paper towel
and try to print , if this did not work you need to replace the cartridges as the ink may be dried.........
Are you getting any error message in your computer.........
Are these refilled or compatible cartridges?
Please print a calibration page on your printer and lat me what colors do you see ?
http://www.kodak.com/eknec/PageQuerier.j...
And download the manual and follow the instruction to inset the cartridge and to print a calibration page..........
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Greetings,
Perform print head cleaning using the driver.
Keep us posted and thank you for using our service.
FixYa for all your troubleshooting needs.
tutorials and other information can be found here
if you don't get any improvement after the head cleaning, replace the ink cartridge
Check warranty then - common issue for inkjet printers : the printhead gets clogged.
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I can not print with black ink.
I changed the black print cartridge twice and even the new cartridges don't print.
I have the Kodak 5500 All in one printer. It will not print with the black ink cartridge. I have taken the cartridge out and cleaned and replaced with a new cartridge. It still will only print in color.
I am not getting any error messages it goes through the printing cycle and I can hear it printing but only the color print is on the paper.
I have the Kodak 5500 All in one printer. The Black ink cartridge wont print. Fixya experts keep telling me to clean it with window cleaner -I did and I also put a new ink cartridge in and it still doesnt work. Ive only had this printer a few months but have had it release full pages of heavy black ink while printing.
I have removed the ink cartridge and used windex on a paper towell and kept dabbing the spot where the ink cartridge touches the little platform inside the tray that holds the ink cartridge/ Is that correct?
So far have not had a solution that has worked.
This Kodak printer is used daily and has never went dry. It is only a few months old. I have always had problems with it unloading a half page of black ink sometimes while printing.
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