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Anonymous Posted on Dec 15, 2010

I do not utilize yahoo on my internet explorer at all. Yet this morning I was unable to access the internet. The reason read as follows: internet explorer has encountered a problem with an add on and needs to close. following add on was runing when the problem ocurred. add on name: yt.dll Company: Yahoo Inc. Description: Yahoo Toolbar Internet has stopped working and I cannot access the internet due to this. Please describe to me the steps I need to take to resolve this.

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  • Posted on Dec 15, 2010
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The easiest way to fix this problem is to uninstall the Yahoo Toolbar using add/remove programs. Once that is done, your internet should be working again. If you want the yahoo toolbar, you can go back to yahoo.com and download/install it again, and it should work fine.
Today, 12/15/10, I have had to do this on 5 different computers, so my guess is something in the toolbar was updated, and is causing the problems. Reinstalling the toolbar after removing it did not cause further issues.
Neil

Testimonial: "I will try and perform the task you described when I get home hopefully my internet will work?"

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  • Posted on Jan 06, 2011
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Yahoo page not open

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