I cannot see anything when I look into the lens, and yes the lens cap is off. It is the Galileo CC 872.

Contact Galileo scopes directly HERE:
http://www.galileosplace.com/

Put the eyepiece with the LARGEST number written on it into the diagonal. DO NOT use the 2x barlow if you have one. Go out side during the day time and practice focusing on a distant object. Be sure the lens cap is off!

Read my frequently asked questions TIP on my profile page.

This is a reflector style telescope with a MIRROR in the bottom of the scope tube, and a smaller tilted secondary mirror near the front of the scope tube.. Put the eyepiece with the largest number written on it into the focuser. During the day time take it outside and practice focusing on a distant object. DO NOT USE the 2x barlow if you have one.

The moon should be your first target at night. The eyepiece with the LARGEST number written on it gives the LOWEST magnification.

Be sure the lens CAP is not still on the front of the telescope. The FOCUSER end is the FRONT of the telescope. It should look like this:

http://www.angelfire.com/80s/sixmhz/telescope.html

You posted this question in the TELESCOPE topic instead of the boat motor topic--

You might have better luck receiving an answer inside the correct topic.

You cannot see because you have a reflecting telescope and when you look in and it and your sight bounces back and you cant see anything...

No. That's one of the trade-offs with cheap models, they can be fine but have absolutely no spares back up.

All you can do is to check whether the 'scope is covered by a manufacturer's warranty.

This is a cheap department store telescope --- please don't get it.

You WILL be disappointed.

Call Galileo at 1.800.548.3537.
I've ordered parts from them before.
And they speak English.

.965 are the correct eyepieces for the CC-JR, CC-JRME, CC-JRs and CC-JRMs.