My philips cdrw/dvd scb5265 ata device only recognizes cd's, it will not recognize dvd.s, dell and vista

first delete the driver then use the installation wizard to install the one you downloaded...

let us know what happens

sounds like you need to reinstall the drivers for this device if it came with a disk you can reinstall from there

Do you receive the following error message?
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. To fix this problem you can first try running a Troubleshooting Wizard. If that does not work, you should uninstall and then reinstall the hardware device. (Code 19) Code 19 is a common error message, your computer sends because NERO, Roxio, and similar CD/DVD recording software and also and update for Windows VISTA (KB938194) is causing issues. It can create problems with your sound as well.
Even if you uninstall these it will not resolve the issue, because these programs leave the problem inside your registry.
What is happening to your computer?
Device Manager sees the drive, but you get the yellow exclamation mark and it indicates "Your registry might be corrupted. (Code 19)"
How most people try to fix this error – and you are probably doing the same - without any luck…

If you try to uninstall the device and the driver and read new hardware - no change.
You can try to update the driver and the wizard will say there is no better driver found for the hardware.
You can try to run the install CD (copied it to a flash card and ran it from a flash card reader since you can't run it on the DVD drive) - same problem will occur.
You can't do a repair install of Windows since it is on CD and it won't boot properly from the drive.
You can try to use an external DVD writer (HP dc5000) through the USB port and it will get the same code19 error.
Even if you try manually copy the drivers listed in driver details for the device - no luck

That drive will read DVDs and Read and Write to CD-R, CD+R and CD-RW and CD+RW media.

I'm guessing you may have locked the DVD region. If you right-click on the device in Device Manager and click the Region tab, does it say 0 changes available? Acer won't fix this, and claim you have to replace the drive. Can't find a firmware flash for this drive online, will post back here if successful!

ok what you do is go to control panel and system and then click ur driver and then install the dvd one

Could be a missing driver for it ,try downloading the driver for it then in device manager right click on the dvd rom and click update driver and install new driver.John

I just installed Nero CD writing Software and Power DVD and it took care of the problem.

The drive is defective. You need to replace it.

maybe you have combo writer. it means that you can read only to all dvd and you can read and write to all cd