Dell 3010cn Laser Printer Logo
Ruben Posted on Dec 13, 2010
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Dell 3010cn printer, Printing on right side ends of the page is faded.

1 Answer

Creative Tech

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  • Master 1,719 Answers
  • Posted on Dec 13, 2010
Creative Tech
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Joined: Nov 01, 2010
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There could be dust/ Toner Dust accumulated on the mirrors and lenses inside the printer, which partially blocks laser beams and requires cleaning/ servicing by a professional.

Hope this helps! Dont forget to appreciate the solution!!
CreativeTECH

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Dell 3010cn white stripe

on the 3010cn open from cover, follow instruction for pulling up the lever and sliding the bar out of the side repeat the slide motion 15 to 20 time. this action cleans the printing plate and will elimiate the strip. the strip is caused be toner leaking on to the plate it the strip returns repeat the steps.
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This is application driven and you will need to set this up from your application or when you File / Print select the Print Preferences for the Dell 3010cn and then select borderless printing
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Often Toner sticks to fuser. When the fuser heats the toner comes off onto the paper. Should reduce over time unless toner is spilling onto the fuser in the same place.

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This printer problem is usually fixed by one of the following two solutions.

1) The Cyan cartridge is not seated 100% correctly. If the locking handle is not seated correctly, the printhead is obstructed from properly developing the the black developer at the extream right hand side. When reseated, the light can then see past the handle and place the image properly.

2) The printhead is dirty ( usually toner dust) and needs to be cleaned. To clean the printhead, open the front cover, pull back on the blue handle on the right hand side. This opens the cover to the cleaning wand on the right hand side of the printer. Gently pull the cleaning wand ALL the way out, and then slide back in ALL the way. Do NOT just move the wand back and forth. this will just push the debris around. The wand is designed to move across the printhead in only one direction. When you pull it out to its full extent, it is lifted up so that when you push it back, it is actually above the glass, not on it. When it reaches its full inward position, it drops back down to go over the glass again from left to right.

Make sure that you change this cleaning pad each time you change the imaging unit ( a new pad is included with the new drum).

Important note: If cleaning the printhead works, but then the print fades out again after a short period of usage, a more serious problem exist in which one of the photo developers is leaking. This is not a user replaceable part. The color of the defective developer would correspond to the color of the cleaning pad after cleaning.
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Try this page from the Dell Community Support Forum. <a href="http://www.dellcommunity.com/supportforums/board/message?board.id=A940&message.id=26221&query.id=335768#M2622" target="_blank">Click Here</a>
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Open the front door. On the right side of the printer a small door will open. Inside is the cleaning rod. Pull it all the way out and push it all the way back a good 20-30 times. Try again. See if that helps.
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It is either your drum or open front cover see blue handle @ right hand side pull it out look at rignt hand side of printer and a door has opened (only small) pull the blue lever out and move the pad back andforwards a few times this cleans the glass.

It worked for me but I have to do it fairly often but it samve buying a new drum etc
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