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Posted on Jun 30, 2008

Creative Zen Firmware Problem

It suddenly happened. I have my Creative Zen just one year and a half and last time that I tried to turn it on it just did not. I did not smashed it or soaked or anything. I reset it. Cleaned it up, Formated all, and the same message is coming........ Firmware Problem!!!! I have tried it all. I downloaded the Creative Zen Firmware 1.03.04 as the Creative site suggests, but my laptop just dont detect the device at all. Any suggestions????? i have a creative zen player but it causes me some problems, i haven't its driver so it is impossible for me to get access to it when i connect him to my computer.I've cleaned it up, format all,...but i have the same message "firmware problem".Why can i do ?

  • 4 more comments 
  • Anonymous Feb 03, 2009

    i have the same problem and now i can not get out of the recovery mode i have try everything and nothing work

  • Anonymous Feb 18, 2009

    I have a very similar problem, except in my case the computer recognizes it as "MTP device" and the firmware upgrade program keeps telling me to plug it in! I have plugged it in!

  • nj30 Feb 25, 2009

    I tried that but it says no device is connected when i launch the firmware update , but my computer shows it being there...

  • srithanigai Apr 03, 2009

    how to solve this plm?how to update firmware?

  • search4help Apr 06, 2009

    when i start my player, the screen display is about recovery mode, which have 4 options: 1. clean up; 2. format all; 3. reload firmware; 4. reboot. so i can't play my music. someone help me please. thanks.

  • Anonymous May 11, 2010

    Um, are you talking about Zen or Zen micro, because this is in the Zen MICRO section...

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3 Answers

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  • Posted on Jan 28, 2009
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About this issue of creative zen wherein the device is not booting up to the normal os. and is not being detected by your computer, and giving you options to clean, reset, and format. my brother and i own creative zen, my brother own zen 4GB and i own 16gb. i don't have any problems at all. but my brother does. what i did is i just download the firmware version of my brother's zen that is missing which is version 1.03.04_0.6.1. unfortunately you will not find this firmware version at creative website.
i checked a website and i found this.
it's at http://drivers.softpedia.com/get/Other-DRIVERS-TOOLS/Others/Creative-ZEN-4-8-16-GB-Firmware-10304.shtml

just perform this steps and you're good to go.

1. download the firmware for your zen.
2. connect your zen to your pc.
3. run the executable file (firmware).
4. just follow the on-screen instructions on your computer and you're good to go.

hope that this step will help you guys out.

if you have any questions about fixing this kind of problem. or if this step won't help you.
email me at [email protected]

i'll be more than happy to help you guys with this kind ok issue.
god bless and enjoy listening to your favorite music.

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  • Posted on Apr 25, 2009
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Press play/pause, press reset button and slide power button
will bring u to recovery mode

then u reload firmware and it will erase the firmware and will connect it again to windows. then u download and install a new firrware fromc reative site and voilla.

cheers

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  • Posted on Jul 04, 2008
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Most likely, the motherboard problem.

4 Related Answers

Anonymous

  • 4402 Answers
  • Posted on Jan 23, 2008

SOURCE: Creative Zen Firmware Problem


try downloading the
MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

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A

Anonymous

  • Posted on Aug 08, 2008

SOURCE: Creative Zen Firmware Problem

that **** happen to me too and that shity creative is nothing but junk

Anonymous

  • 4 Answers
  • Posted on Aug 15, 2008

SOURCE: Creative Zen Firmware Problem

There's an updated firmware download: Firmware 1.32.01. Try downloading that.

Anonymous

  • 3 Answers
  • Posted on Apr 25, 2009

SOURCE: Creative Zen Firmware Problem

press play/pause, press reset button and slide power button
will bring u to recovery mode

then u reload firmware and it will erase the firmware and will connect it again to windows. then u download and install a new firrware fromc reative site and voilla.

cheers

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Related Questions:

0helpful
1answer

My zen freezes regularly and needs rebooting

It's from the firmware, I've had the same problem and I've gotten the white screen of death. Any suggestions? The power light turns blue but the screen is either black or white, it won't turn off unless I click the reset and then won't turn on until 10+ tries of doing the hold down power button, click reset while plugged in PC thing.
0helpful
1answer

Creative Zen Firmware Problem

Update all the drivers on your computer. Every device should be completely up to date. After this, look for updates to your BIOS.
Note: This is very dangerous. Updating your BIOS may result in damage to your computer. A BIOS is a code the motherboard uses to boot up and run the system by, and by changing this the motherboard may be confused and not work properly. Please use caution when attempting to update your BIOS, and don't hold me or the site responsable if your computer breaks.
So updating your BIOS could fix the problem, as that's the base of the firmware. I can't think of anything else that's productive
1helpful
2answers

Creative Zen Firmware Problem

press play/pause, press reset button and slide power button
will bring u to recovery mode

then u reload firmware and it will erase the firmware and will connect it again to windows. then u download and install a new firrware fromc reative site and voilla.

cheers
1helpful
3answers

Creative Zen Firmware Problem

There's an updated firmware download: Firmware 1.32.01. Try downloading that.
18helpful
3answers

Creative Zen Firmware Problem

about this issue of creative zen wherein the device is not booting up to the normal os. and is not being detected by your computer, and giving you options to clean, reset, and format. my brother and i own creative zen, my brother own zen 4GB and i own 16gb. i don't have any problems at all. but my brother does. what i did is i just download the firmware version of my brother's zen that is missing which is version 1.03.04_0.6.1. unfortunately you will not find this firmware version at creative website. i checked a website and i found this. it's at http://drivers.softpedia.com/get/Other-DRIVERS-TOOLS/Others/Creative-ZEN-4-8-16-GB-Firmware-10304.shtml
just perform this steps and you're good to go.
1. download the firmware for your zen. 2. connect your zen to your pc. 3. run the executable file (firmware). 4. just follow the on-screen instructions on your computer and you're good to go.
hope that this step will help you guys out.
if you have any questions about fixing this kind of problem. or if this step won't help you. email me at [email protected]
i'll be more than happy to help you guys with this kind ok issue. god bless and enjoy listening to your favorite music.
0helpful
2answers

Creative Zen Firmware Problem

that **** happen to me too and that shity creative is nothing but junk
0helpful
1answer

Zen Vision: M Freezing During Music Upload

have you download the latest firmware from creative?
http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/welcome.asp?region=1
83helpful
13answers

Creative Zen Firmware Problem

press play/pause, press reset button and slide power button
will bring u to recovery mode

then u reload firmware and it will erase the firmware and will connect it again to windows. then u download and install a new firrware fromc reative site and voilla.

cheers
0helpful
5answers

Zen Neeon frozen completely

Leave it alone for a while, then try reinstalling the Zen Program, then plug it in, then rest it, then try to switch it on. It worked for me
0helpful
1answer

Trouble turning on and off.

do you have all the latest firmware?
and is the battery good?
try creative recovery tool
http://www.anythingbutipod.com/archives/2006/02/how-to-disassemble-the-creative-zen-vision-m.php
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