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Posted on Dec 12, 2010

Vtech vonage phone, when calling out, one right then busy signal, unable to call out

5 Related Answers

Amit Bhasin

  • 47 Answers
  • Posted on Apr 18, 2008

SOURCE: NEC phone system - Forwarding incoming call gets busy signal

please call the engineer from which you have purchased the EPBAX system to congiure the same. It happens if something is wrong in line card at the exchange or the extentions are not configured properly with the Key Telephone System.

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Anonymous

  • 44 Answers
  • Posted on Dec 02, 2008

SOURCE: Vonage customer, problem running through home phone wiring

Make sure you have disconnected the original phone line at the first entry point to your home. Even though regular phone service is disconnected (software) the original phone line carries some "noise" which can cause issues when trying to utilize existing phone wiring throughout the home.

Anonymous

  • 2 Answers
  • Posted on Feb 09, 2009

SOURCE: Getting 'busy signals and line in use message' on my phone.

the "line in use" indicates that there is not enough current on your line, either there is a broken wire and the phone is not getting any current, or there is a short on your line reducing the current on your line.

you should unplug your phone and check with a diffrent phone to see if there is any dial tone on the jack that you have a problem with... if everything is good with a diffrent phone then it is likely that the trouble is your phone, if the trouble still exists, bring a corded phone to the NID outside of your home, and test if there is dial tone there, and that you can make and receive calls... if the trouble goes away, they you need to troubleshoot further inside your home, if the trouble still exists, then you have a trouble outside that your local phone company needs to take care of, and you should contact them so that they can make the repairs..

Anonymous

  • 95 Answers
  • Posted on Mar 28, 2009

SOURCE: My vetech cordless phone is not working

DO you have a 2 line model? If so check and make sure the conf (conference) button is not pushed as it will keep the line off-hook forever. Hope this helps!

cnavarro

Carl Navarro

  • 2460 Answers
  • Posted on May 05, 2009

SOURCE: call receptionist and dont get busy signal

You need to dial two commands on the receptionist's phone. On the intercom dial 7311# for outside line call waiting signals and 7321# for inside calls. (0 cancels).

Carl

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Lcd screen is blank also trying to pick up voice mail and can not

Called GE. Here's what's happening (at least with my phone). I use VONAGE as a carrier. VONAGE's package includes voicemail. I have my VONAGE voicemail account set up to take any call that comes in if the answering machine on my GE phone does not pick up -- for instance if I'm on the phone and I do not "flash" over to the incoming call, that caller will eventually be sent to my VONAGE voicemail where they can leave a message. (Otherwise I would either take the call, or, if not already in use, the GE phone/answering system1.gif would simpy take the message.) This GE phone is commucating with my VONAGE account and letting me know that I have a mesage in my VONAGE account voicemail. All I have to do is either go online and delete the messages (after listening to them of course) and refresh the page. Once the messsages are deleted, the carrier lets my phone know the messages are gone and the NEW VOICE MAIL prompt on the handset disappears. I suppose I can do it by listening to the messages by calling in and deleting through the touch pad on the phone as well
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My Internet keeps dropping and coming back on. The cable light on the modem goes off and then starts blinking and comes back on - then a little while later goes off again. It has been doing this constantly...

Who is your provider? Vonage? I think id be on the phone to them to get this straightened out.

Not Vonage, call who ever is your cable service provider. And if you cant get them on the phone or via WWW, id be getting to the closest office and speak loudly until I got some satisfaction.
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No dial tone/ others trying to call get busy signal

there is no problem with your phone.Because the main problem is the simcard you are using...try to buy a new simcard
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My in-laws have vonage telephone service with comcast internet, before they just had at&t with no problems. Now when they are having a telephone conversation the connection seems to cut in and out and...

With choppy audio and one-way audio, either party on the call hears the audio breaking up, or no audio at all. Dropped audio is when a call is in session and both parties are unable to hear each other.
  • From your Vonage account, there is a feature called the bandwidth saver. This feature controls the amount of bandwidth used for a phone call. Try adjusting the bandwidth saver to either medium or normal. After you adjust your settings, test and see if there is a difference in the audio quality. Please note that when you change bandwidth saver it could take a few minutes for the device to reboot and take the changes. From your Vonage account, there is a feature called the bandwidth saver. This feature controls the amount of bandwidth used for a phone call. Try adjusting the bandwidth saver to either medium or normal. After you adjust your settings, test and see if there is a difference in the audio quality. Please note that when you change bandwidth saver it could take a few minutes for the device to reboot and take the changes.
  • -->
  • Reboot all of your devices (Vonage device, any routers and cable / DSL modems). How Do I Restart My Phone Adapter and Network Devices?
  • Ensure that your Vonage device is at least four feet away from any other device.
  • Ensure your Vonage device is in a well ventilated area to keep from overheating.
  • Ensure no file sharing, P2P applications, or large downloads are running while you are using the phone. These activities can use up most of your bandwidth, leaving little left for your calls.
  • Connect your Vonage device directly to your cable / DSL modem, if it is not already. If this helps the audio quality, then the problem is occurring between the Vonage device and modem.
  • If your Vonage device connects to another router and not directly to your cable / DSL modem, try disabling any firewalls or SPI (Stateful Packet Inspection) on that router. Click here to learn about firewalls and SPI.
  • If you wish not to disable your firewall, then you can port forward the Vonage traffic to the adapter. Click here to learn about port forwarding.

Wireless Routers and Cordless phones — If you have a wireless router and a cordless phone:
  • Ensure all wireless devices and cordless phone bases are at least four feet away from each other.

Home wiring — If you are using home wiring:
  • Ensure the land line has been disconnected in the Demarc box. Ensure the land line has been disconnected in the Demarc box.
  • -->
  • Ensure there are no more than five phones connected through the house wiring. The signal fades as more phones are connected to house wiring.
  • Test with one phone directly connected to your Vonage device. If this fixes the issue, there may be a problem with your house wiring.
If you have made it through this checklist and you are still experiencing an audio problem, our first class customer service is available to assist you. Please have handy your account ID, phone number, name of your internet service provider (ISP), and model numbers for your Vonage device and any other devices in your network.

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Vonage customer, problem running through home phone wiring

Make sure you have disconnected the original phone line at the first entry point to your home. Even though regular phone service is disconnected (software) the original phone line carries some "noise" which can cause issues when trying to utilize existing phone wiring throughout the home.
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Vonage phone servive

usually when u get an error code 003, it means ur internet is out, if u have problems getting online it effects the phone. if u have bad cables or an old modem or like wireless or satelite isp's can cause this issue as well, try power cycling the whole network modem-vonage device. al
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