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Posted on Jun 29, 2008
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Usb flash drive

Please can you help me,my flash drive stop working,on my laptop.Suddenly usb port on my laptop is not working for flash drives..but they worked earlier.i dont  know what happened,maybe i need some new driver for it.
thanks

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  • Expert 94 Answers
  • Posted on Jul 02, 2008
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Joined: Feb 28, 2008
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Kindly have a look over below FAQ link for trouble shooting.

FYI
http://www.kingston.com/support/USBFLASHDRIVES/faq/pcdt_1.asp


try on some other pc for confirming the defect

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Hello, my 8gb Sandisk light is keep flashing and is not bieng reconized by my laptop.

Hi,

Simply UNPLUG YOUR COMPUTER FROM THE POWER SUPPLY. Yes that's it! Note that this does not mean just turning off your computer because modern computers don't really turn off when you press the power button as the motherboard still gets power.

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I devised these simple steps that tend to remedy quite a few issues with most USB portable / external hard drives and OTHER devices (though not always)

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1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port

If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
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USB hard drives should be treated with extreme care.
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It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.

Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
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If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.
 
 
 
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It sounds as though the problem is with your notebook, rather than the flash drive. Specifically, with the USB port you are plugging it into. If you have another USB on the notebook, try switching between the two, and see if it behaves any differently. Another thing that can cause a problem is if the USB port on your notebook is not USB 2.0. The older ports (as in, an older computer) didn't have nearly the transfer speeds of the newer standard.

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Could you tell me whether the USB ports are providing power or not.... i.e do you get any indication in your flash drive that it is getting power (a light or something)
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