I'm a bit confused by your explanation! But here's my advice. Remove the wires to the cartridge (make a note of how they fit on it). With the amp connected touch each wire with you finger (one at a time). You should hear a buzz on two of the wires (L & R) and nothing on the others. If you do you have a faulty cartridge. If the left isn't working (no buzz), swap the RCA's around. If the sound doesn't switch to the other side (right now playing out of left). You have a faulty magnetic cartridge pre-amp in your amp. If it does switch, than your left cable or plug is damaged.
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