HP LaserJet 1012 Printer Logo
Rich Camlin Posted on Dec 09, 2010
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Laserjet 1012. when printing a test page. the page shows up in the printer dialogue box plus message saying "sent to printer" and message saying "page printed" and file disappears from dialogue box; all what I expect to see; except nothing prints. Vista operating, connected via USB; have re-installed latest (vista) driver; have changed USB ports; have restarted Spooler Service. Printer just sits there the center light (I'm color blind) remains solid. Have also restarted windows and unplugged and replugged the printer. any ideas?? thx rc

  • 1 more comment 
  • Rich Camlin
    Rich Camlin Dec 10, 2010

    Thanks for resonding, If this allow

  • Rich Camlin
    Rich Camlin Dec 10, 2010

    thxs for response. I had taken several screen shots but see no way to attach them.
    1. I changed to the (only) USB port and got the msg that it was sent; second message said there was and error (wish I could send the damn screen shots)
    2. I put it back to the Local Port and got the original results i.e. sent OK, printed OK; still no printer activity
    3. While waiting for a response, I had replaced the entire printer (USB) cable but that made no difference

    4. It may be important to add, after deleting the printer then attempting to re-install it is not picked up by the PNP mechanism, even though the service is running; as is the spooler.

  • Rich Camlin
    Rich Camlin Dec 13, 2010

    Not exactly sure how to do that; I did try the IEEE 1284.4 port with no success!

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1 Answer

Seeker5211

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  • Posted on Dec 09, 2010
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Under printer properties, make sure that you are connected to the correct USB port.

  • 1 more comment 
  • Seeker5211
    Seeker5211 Dec 13, 2010

    After rereading your troubleshooting, sounds very likely that the USB port on the formatter is bad.
    Have you tried to use the network port?

  • Rich Camlin
    Rich Camlin Dec 13, 2010

    Not sure how to do that. I did try the IEEE 1284.4 . . . port (DOT4_001) with no sucess

    rc

  • Seeker5211
    Seeker5211 Dec 14, 2010

    Doesn't the printer have a network port?
    Connect your parallel cable to the printer and PC. Do your magic and add a printer.
    Local printer connected to LPT1. See if that works.

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