Question about Onkyo TXNR808 Receiver

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My Onkyo 808 shuts down when i raise the volume, and when I try to set it up using the micophone.

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If you are still experiencing the same issue , Please contact our Product Support Dept for further assistance with this specific issue via our phone number and hours of operation (Monday- Sunday 24 hours a day: (800) 229-1687; option #3 PRODUCT SUPPORT). We would like to speak with you and work to troubleshoot and resolve your issue as prompt as possible.

Posted on Apr 28, 2015

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Jeff Bonvallet

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Amps shut down in most cases because the receiver is detecting and impedance (below 4 ohms) that might damage the amplifier. Do a quick check of the speaker connection and look for wires that might be shorted to the frame or have crossed each other. This is the most common cause of the unit shutting down. Check your speakers impedance if you have a meter. If you don't then unplug power from the unit and then un-hook all speaker wires from the receiver. Next connect just one speaker (Front Left) and power the unit back on and take the volume up. If it shuts down then try the Front right all by itself, bring the volume up again. If the unit seems ok then add one speaker at a time and test. Continue until you find the bad speaker/cable. Your amp should be able to drive speakers down to 4 ohms. The NR808 has power monitoring (sometimes called crowbar) that looks for to much current and then shuts down. I suspect you may have a short in a cable or in a speaker. The 808 is a great amp and hopefully your problem is external. If your amp continues to shut down even with just one speaker connected then one or more of your channel amps (internal) is likley bad causing the unit to shut down. Good Luck.

Posted on Dec 09, 2010

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