I had the same issue. Pump only worked when I manually initated spinning w/ a tool (handle of needlenose pliers worked well). A real pain as I could no longer use my timer.
Hesitant to take pump apart, I got another year of life by lubricating the impeller area w/ vegetable oil, (stood upright and let soak in awhile, dumped out, wiped out). No big oil slick, fish were not affected and it then started independently again...for awhile. I now have another issue w/ this 4 year old pump, but as for your problem, give this a try.
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