Toshiba SD M1502 Internal DVD Drive Logo
Posted on Dec 08, 2010
Answered by a Fixya Expert

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My Toshiba DVD/ROM SD M1502 will play CDs but does not see DVDs. When I click on the drive icon in My Computer it says that its not in a format that it can read. I've tried looking for drivers and have failed, though windows says the ones currently in use are fine. I am using a 32 bit version of windows 7. Doe anyone have any suggusts on what I can do to get it working properly?

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Anonymous

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  • Posted on Dec 08, 2010
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Try the DVD disk in some other computer, to ensure that the disk itself is OK.
Try some other "known-good" DVD-disk in your Toshiba SD M1502 drive.

Or, spend $40 and purchase a brand-new, CD/DVD reader/writer, to replace the faulty device.

  • 2 more comments 
  • kibnerkid2 Dec 08, 2010

    I've already tried using other DVDs that do work and they to cannot be read, as for moving it to another machine, I feel that is unecessary because it has worked in the past on similar DVDs. As for buying a new one, the whole point in posting on here in the first place is to avoid doing that.

  • kibnerkid2 Dec 08, 2010

    Also in addition to the previous comment I don't have easy access to another machine at the moment.

  • Anonymous Dec 08, 2010

    Since it is a "fail" for _all_ the DVDs that you have tried, the DVD-drive defnitely is _broken_.
    If you take it to a qualified technician, they would charge a minimum of $25,
    and then say that it needs to be replaced, because it would take him/her more than $40 in "labour" costs to trouble-shoot it, and to try to find the correct replacement parts.

    On FIXYA, you get the same "spend $40 to replace it", for _FREE_.

    It's _really_ surprising that you don't know _anybody_ with a stand-alone DVD-player (or a computer with a DVD-reader) that can verify that your disks are perfectly fine.

  • Anonymous Dec 21, 2010

    Remove the drive, and take it to a computer-store, and let them "test" it.
    If it fails, then buy a "compatible" replacement drive (parallel-ATA or SATA) from them.

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