Question about HP Officejet 7210 All-In-One InkJet Printer

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When I load papers into the document feeder on top of my HP Officejet 7210 All-in-One printer to scan these documents, the PDF file (scan results) have a multi-color series of lines from top-to-bottom on the right side of the documents. Does this mean my printer is going out or is this something I can fix? Please note that when I open the top of the printer and manually scan one sheet at a time with the documents scanner, the scan results come out perfect.

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  1. Remove all originals from the document feeder tray.
    NOTE: It might be easier to work with the automatic document feeder if the document feeder tray is removed first.
  2. Lift the cover of the automatic document feeder. Figure 1: Lifting the ADF coverWhen I load papers into the document feeder on top - c00222493.gif
  3. Lift the lid on the HP all-in-one, and locate the notch near the top right edge of the lid backing. Figure 2: Locating the notch near the lid backWhen I load papers into the document feeder on top - c00222494.gifrc="/uploads/images/c00222494.gif" alt="c00222494.gif" class="h_mi" /> 1 - Notch 2 - Lid backing
  4. Place one or two fingers in the notch, as you lower the lid of the HP all-in-one. Keep your fingers in the notch until the lid is almosWhen I load papers into the document feeder on top - c00222495.gif>Figure 3: Inserting fingers into the notchc00222495.gif
  5. Push against the top of the face plate with your thumb as you pull the bottom away from the right side of the HP all-in-one with your fingers. Use a slight twisting motion to help release the face plate on the right side.
    CAUTION: Do not pull the face plate all the way off yet. There is a plastic catch on the far left inside of the face plate that helps secure the face plate in place. If the face plate is pulled straight off, the plastic catch on the inside of theWhen I load papers into the document feeder on top - c00222496.gifight be damaged. Figure 4: Releasing the face plate from the right side of the HP all-in-onec00222496.gif 1 - Releasing the right side with a slight twisting motion
  6. Slide the face plate to the left until the plastic catch on the leWhen I load papers into the document feeder on top - c00222497.gift touching any part of the HP all-in-one, then pull the face plate away from the device. Figure 5: Removing the face plate from the HP all-in-onec00222497.gif 1 - Sliding the face plate to the left 2 - Pulling the face plate away from the HP all-in-one
Cleaning the rollers or separator pad Follow the steps beloWhen I load papers into the document feeder on top - c00222498.gife rollers or separator pad.
  1. Once the face plate of the ADF is removed, use the blue-green handle to lift the pick assembly. Figure 6: Blue/greenWhen I load papers into the document feeder on top - c00222499.gifhe pick assemblyc00222498.gif 1 - Blue-green handle 2 - Pick assembly This allows access to the rollers and the separator pad. Figure 7: The rollers and the separator padc00222499.gif 1 - Rollers 2 - Separator pad
  2. Lightly dampen a clean, lint-free cloth with distilled water, then squeeze any excess liquid from the cloth.
  3. Use the damp cloth to wipe any residue off of the rollers or the separator pad.
  4. If the residue does not come off using distilled water, try using isopropyl (rubbing) alcohol.
  5. Use the blue-green handle to lower the pick assembly.
Reattaching the face plate of the ADF Follow the steps below to reattach the face plate to the front of the auWhen I load papers into the document feeder on top - c00222500.gifent feeder.
  1. Hook the face plate onto the left side of the HP all-in-one so that the plastic catch on the far left inside of the face plate catches on the notch on the front of the automatic document feeder. Figure 8: Hooking the face plate into the left side of the HP all-in-onec00222500.gif 1 - Notch 2 - Plastic catch
  2. Line up the right edge of the face plate with the right side of the HP all-in-one, and then press on the right side of the face plate until it snaps securely into place. Figure 9: Snapping the face plate intoWhen I load papers into the document feeder on top - c00222502.gifde of the HP all-in-onec00222501.gif
  3. Place your hands towards the center of the face plate, and press until the center of the face plate snaps into place. You should hear two clicks; one when the left side snaps into place, and one when the right side snaps into place. Figure 10: Finishing re-attaching the face platec00222502.gif
  4. Close the cover of the automatic document feeder.
  5. If you removed the document feeder tray, reattach it.

Posted on Dec 07, 2010

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Paper does not feed from top of my hp 7210 printer and can not fax from top feeder. I can not use the top feeder to copy multiple documents. Only bottom feeder works. When I have to fax something, I have...


The rollers on the feeder can go bad and the best way to solve it is to get a new complete assembly. Check the website under your make and model for the assembly. YOu might also want to check for paper jam

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How to fax


Load an original in the automatic document feeder (ADF)
You can copy, scan, or fax a single or multiple-page A4, letter, or legal-size document by
placing it in the document feeder tray.
The document feeder tray holds a maximum of 20 sheets of letter or A4-size paper or 15
sheets of legal-size paper.
To send a basic fax from the control panel
1.
Load your originals. For additional information, see Load originals.
2. Enter the fax number by using the keypad, press Speed Dial or a one-touch speed
dial button to select a speed dial, or press Redial/Pause to redial the last number
dialed.
TIP: To add a pause in the fax number you are entering, press Redial/Pause,
or press the Symbols (*) button repeatedly, until a dash (-) appears on the display.
3. Press START FAX Black.
If the device detects an original loaded in the automatic document feeder, it
sends the document to the number you entered.
TIP: If the recipient reports issues with the quality of the fax you sent, you can
try changing the resolution or contrast of your fax.

for further refernce check out the online manual
http://h10032.www1.hp.com/ctg/Manual/c01181836.pdf

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Hi,
To scan a document to PDF using HP Officejet 5610, try the following,
1.) Click the "Scan paper" icon to select HP Officejet 5610, and then scan documents from the scanner
2.) Click the "Build to One PDF" icon to create a PDF document contains all of the scanned documents.
Please let us know if that was helpful enough.
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When faxing does paper face uup or down


You load the originals print side uo on the document feeder tray or print side down on the glass.
To send a single page fax you can either load the original on document feeder tray or on the glass; to send a multi-page fax you must use the document feeder tray.

The position of the paper is the same either you copy, fax or scan.
All this is clearly explained in the user's manual, that you should read and you can download from HP support pages for you printer:

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