Seagate external hard drive with 500GB capacity is not detected when connected to USB port. No softwre were supplied along with externl drive. There is lot of date stored on this drive
pl help
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Can you give any more information? What kind of PC? Age of PC? How old is the external drive? is the drive new? Esata is different then USB. Make sure you are connecting to an eSATA port on the computer. Newer laptops usually have a shared eSATA and USB port.
If your OS supports this device ... plug in the power supply to proper voltage ... and connect the end to the device. Use a appropriate USB cable from the back of the Seagate and plug into an available USB connection on your computer.
Try using the device on another PC & see if it works. if it does then you have a issue with your PC. whast the OS you are using? also try another USB port.
u can try some hit and trial...
1 - keep ur USB HD off and switch on the PC then switch on the power on USB HD
2 - try another USB port
3 - try another USB cable connector
4 - check ur Device manager/usb root hub settings/power setting, uncheck the box that says" alow computer to switch off power....in Power Mgt tab
Open up the control panel with the drive connected, open administrative tools and computer management. Select storage and see if the drive is listed there. It will probably let you format it from there.
Printed installation manual of Seagate 500 GB eSATA external hard drive has not properly mentioned how to use power on/off switch once connected to mains. I could get local help, who has already used the device. On/Off switch to be pressed for few seconds after mains connected, sometimes it comes automatically once power is on and USB cable pluged to the USB port of PC if power supply is ok. There is no indicator for the power supply (before device glows) after connected to the mains. I was in confusion whether power supply is ok or not.
Finally, It was found that the problem was with mains power supply and I have changed the power socket and adapter.
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