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Posted on Dec 06, 2010
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Hi. I have a problem. I have iTunes on my computer, when I plug my dad's iPod touch 8gb, my iTunes doesn't recognize it. It's charging the battery but it won't recognize the iPod, so I can't delete songs or add songs, or nothing really. Please heeeeelp. ([email protected])

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Curtis Sewell

Curtis Sewell

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  • Master 7,482 Answers
  • Posted on Dec 07, 2010
Curtis Sewell
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Joined: Sep 25, 2009
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You can delete songs,video,etc the easy way by doing the following:

Deleting Files,Pictures,Videos,Audio Books, etc. from MP3 Player
-----------------------------------------------------------------------
Hook up your mp3 player to your computer
Go to your desktop and double left click on "My Computer"
When it opens you will see listing that says "Devices with Removal
Storage" your mp3 player should be listed there.
Right click on your mp3 player, and a window will open, right click on
"Open" and now your files/songs should be visible.
Hold the left click down and drag it across all the files/songs that
you do not want this will highlight the files/songs you do not want,
release, right click and then click on "Delete"
Now your mp3 player should be clear of the files/songs you do not want.
Be careful and do not delete files needed to operate your MP3 player.

To read what you do about the computer not recognizing the ipod go to this webpage:
http://support.apple.com/kb/TS1495
Please rate me

  • veronicaherv Dec 08, 2010

    thanks so much for your prompt response.
    However, let me tell you, when I go to "My Computer", the iPod is listed under "cameras and scanners", not under "Devices with Removal Storage". So when I right clic it, it opens some photos but nothing else.
    And still no recognition in iTunes....
    sorry to bother so much, but I don't know what to do. Thanks so much!!!

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