Canon PowerShot A480 Digital Camera Logo
Posted on Dec 06, 2010

Message in screen reads "lens

1 Answer

j_v_roden

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  • Posted on Dec 06, 2010
j_v_roden
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Joined: May 12, 2009
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I have fixed similar problems with various versions of this camera.
Many people in FixYa.com recommend various treatments for this problem. These include gently tapping the camera on a hard surface or tapping it harder on the palm of your hand in order to dislodge any sand or dirt that may be clogging the lens gears.
I first to take the camera back to the shop if it is still under warranty. Second, look at similar morels on FixYa.com to see the other solutions. Search for 'cannon lens error restart' and things of that nature.
Third, if none of these other options work out, then please go to my blog and check out the instruction on how to take apart your camera and fix it for yourself. Here's the link: http://johnsmouth.wordpress.com/2010/12/01/lens-error/
The method is for an older model, but your camera should be similar inside. I've used this method with newer Canon PowerShot Digital Elphs and it also fixed those lens errors. 
Good Luck!

2 Related Answers

t00nz

CameraR

  • 4738 Answers
  • Posted on Oct 06, 2009

SOURCE: the lens does not retract

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here are some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try.

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AYYU

  • 377 Answers
  • Posted on Oct 29, 2010

SOURCE: My lens is stuck and camera reads "lens

I'm pretty sure you will find that Canon hasn't turned their back on anything. If your camera is in warranty and it stops working...they will repair it for free. If your camera is out of warranty they will fix it for a fee. If you drop or otherwise damage your camera, they will fix it if it is possible to do, for a fee.I don't know of any manufacturer that will repair a camera that was physically damaged by the user for free.

thanxs

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Go to this website and try the solutions:

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Hi,

The Lens Error is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.
Performing a manual power reset
Turn off the camera.
Remove the battery pack.
Press and hold the power button for 30 seconds.
Allow the camera to remain without power for 60 seconds.
Reinsert the battery pack.
Turn on the camera.
You can reset the Camera back to factory default by performing the following steps:
Press the power button.
Press and hold the MENU button for more than 5 seconds. Default Settings will get displayed.
Use the arrow buttons to select OK and press the FUNC./SET button. This will reset all the settings back to factory deafult.
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They should repair it under warranty.
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Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

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http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
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