X box controller keeps turning itself off - I have put new batteries in

Connection problems might be caused by one or more of the following factors:

• Weak batteries or a weak Xbox 360 Rechargeable Battery Pack
• Interference from another wireless device, such as a microwave oven, a cordless phone, or a wireless router
• Metallic objects positioned between the console and the wireless controller, such as a chrome faceplate or metal dividers, shelves, or doors on an entertainment center cabinet
  
  Note All licensed Xbox 360 console faceplates are tested for interference, and do not interfere with licensed wireless devices.
• There are already four controllers connected to the console.

Back to the top THINGS TO TRY Solution 1: Restart your console Turn your console off, wait a minute, and then... Solution 1: Restart your consoleTurn your console off, wait a minute, and then turn it on again.

If your controller is still not working, try the next solution. Back to the top Solution 2: Replace the batteries or the Rechargeable Battery PackInsert fresh AA batteries, or attach a fully charged Xbox 360 Rechargeable Battery Pack to your controller. If you have an Xbox 360 Rechargeable Battery Pack

• Remove the battery pack and reattach it to your controller, making sure that it is attached correctly.
• Press and hold the Xbox Guide button. In the upper-left area of the Xbox Guide button, the battery meter indicates your current level of battery strength. You might need to recharge the battery pack, if the level is low.
  
  Collapse thX box controller keeps turning itself off - I have - contlrftbtn.jpgExpand this image
  
  

If you have an Xbox 360 Play & Charge kit

• Make sure that the Xbox 360 Rechargeable Battery Pack is correctly connected to your controller and plugged into one of your console's USB ports. If you check both of those things but are still having the problem, try the suggestion below.
• Plug the charge cable into each USB port on your console, one by one. There are two USB ports on the front of the console and one on the back. If the controller works in one USB port but not another, try another accessory in the USB port that did not work with the controller. If the USB port does not work with any accessory, your Xbox 360 console might need to be repaired.
• Turn off vibration feedback (rumbling) on the controller. If you play games with feedback while charging, it takes longer for the controller to charge and might drain the battery pack faster than it can recharge. Here's how to turn vibration off.
  1. Press the Xbox Guide button on the controller.
  2. Go to the Settings area, and then select Preferences.
  3. Select Vibration.
  4. Select Enable Vibration to clear the checkbox.

If X box controller keeps turning itself off - I have - uparrow.gifller is still not working, try the next solution. Back to the top Solution 3: Remove objects between the controller and the consoleThe controller works within 33 feet (10 meters) of your console. However, objects placed between the controller and the console might reduce this range. In addition, objects that use wireless technology (for example, a cordless phone) can interfere with your wireless controller. Remove or relocate objects or wireless devices that might interfere with the wireless controller or console. Here are some things that can cause problems:

• Microwave ovens
• Cordless phones
• Wireless routers
• Chrome faceplates
• Metal dividers
• Shelves
• Doors on an entertainment center cabinet

Note All licensed Xbox 360 console faceplates are tested for interference, and do not intX box controller keeps turning itself off - I have - uparrow.gif licensed wireless devices.

If your controller is still not working, try the next solution. Back to the top Solution 4: Disconnect all controllers and headsetsIf all four rings surrounding the power button on the console are green but the controller has four flashing green lights, four controllers might already be connected to the console. Disconnect all of the controllers, and then try to connect the controller with the problem.

• To disconnect a wireless controller, press and hold the Xbox Guide button for three seconds, and then turn the controller off.
• To disconnect a wireless headset, turn the headset off.
• To disconnect a wired controller or headset, unplug its cable from the console.

To learn more about connecting your wireless controller, please read the following Knowledge Base article: 906947 (http://support.microsoft.com/kb/906947/ )X box controller keeps turning itself off - I have - uparrow.gif/span> How to connect an Xbox 360 Wireless Controller to an Xbox 360 console or computer If your controller is still not working, try the next solution. Back to the top Solution 5: Replace your controllerIf your controller still does not work correctly, it might need to be replaced. Please contacX box controller keeps turning itself off - I have - uparrow.gifort at the following address: http://www.xbox.com/support/contact (http://www.xbox.com/support/contact) Back to the top Additional supportPlease visit the following Web site for information about how to contact Xbox support: http://www.xbox.com/support/contact (http://www.xbox.com/support/contact)

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