Hey I had this issue as well with my FAX and I validated that my setting were good and I'd even hear the Fax line pick-up and get a "no Answer" error. I went into FAX settings and just turned something called TCM off and then it worked. Maybe it is for sending it to an older Fax machine, but I did get it to work!
SOURCE: konika minolta bizhub 350 fax no answer
Try altering the maximum nuber of rings until it relays the no answer message.
I am not sure exactly where that is.
ALso, you could try turing on the phone line volume so you can listen to what is heppening.
SOURCE: Brother mfc-7420n fax not recieving faxes, disconnecting
Please double check all cords and besure you are in the right plug.
If you have an answering machine connected to the same
line as the fax, set the answering machine to answer incoming calls before the
printer does. Increase the number of rings by a factor of 3 over the answering
machine. For example, if the answering machine is set to pick up on 4 rings,
set the printer to pick up on 7 rings.
If you have a voicemail feature in the same line as the fax, you may subscribe from your phone service provider for a distinctive ring pattern feature. You can program your printer to have a distinctive ring pattern and phone number for incoming faxes.
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