Question about LG 37LG30 37 in. LCD HDTV

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Picture too big tops of heads mjssing - LG 37LG30 37 in. LCD HDTV

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Loretta Northcutt

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Press the hd zoom # button or format/aspect button on your cable box/satellite box remote to adjust picture size. If that doesn't work try the below troubleshooting steps.

First make sure that your television is on the right input. i.e your cable box might be connected with both a coaxial cable and a component or hdmi cable. You might be on the input for the coaxial cable by mistake. Next check the resolution of your cable box and make sure it matches what your television can display. For example you should not have your cable box set at 1080i if this is a 720p television. Next make sure it is formatted for a 16:9 television under its (the cable box's) set up menu. Try pressing the wide/view mode/aspect/format button on your television's remote to adjust picture size.

Posted on Dec 05, 2010

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1 Answer

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You should call the tech support for your set. This may be a fault in the way the address processing is being performed for the display. Sometimes, depending on the model, the service rep can fix this by re-loading the firmware for the set's operation. I have seen failures in the main drive processor for the screen cause this. The solution was to change the board.

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