This is an older model and we have had it for a long time. When I make a copy I get a blank streak all down the left side of the copy. Is this a toner cartridge problem or do I need to replace a drum?
Start a print or copy, and just as the trailing edge of paper is entering the machine; quickly open it to stop print and take out the cartridge and look at the drum and the paper underneath. If the issue is there at that point then it would point to the cartridge. If not then it is in the fuser area.
Clean the loose toner up with a dry lint free cloth.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response Thanks, Joe
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
161 views
Usually answered in minutes!
×