Kensington Wireless Mouse

battery

Hello, The new hp laptops with win 8 aren't compatiable with the old wireless mouse. Wireless mouse are cheap now. So, will have too buy one.

You can contact Kensington's customer service and see whether they will ship you a replacement. As an alternative, you could buy another Kensington Wireless Pilot Board mouse and use its receiver. As a third alternative, you could buy another Kensington wireless mouse or keyboard and see whether the receiver for that will pick up the Pilot Board keyboard. Finally, you could buy another wireless mouse or keyboard (not Bluetooth) and see whether its receiver will pick up the Pilot Board.

You're out of luck. The USB dongle has failed and Kensington no longer supports it. Try a different brand.

I am unable to get my kensington mouse to program

Did u press the button on the reciver and the button underneath the keyboard so they can find each other? Try another set of batteries too.

Replace batteries in keyboard and re-sync the devices

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>- --> Synching Mouse or Keyboard with Wireless Optical Desktop Question My mouse or keyboard doesn't work with my Wireless Optical Desktop (Model Number: 64373). What's wrong and how do I fix this problem? Answer Your mouse or keyboard has lost its sychronization with the Wireless Optical Desktop, which can occur after changing the batteries, for example.

To synchronize your wireless device with its receiver:

1. Move the device within three (3) feet of the receiver.
2. Press the button on the receiver.
   If the receiver has an LED, the light blinks.
3. Within ten (10) seconds, press the button on the underside of your wireless device.
   If the receiver has an LED, the light glows solidly when synchronization is successful.

Early production units of some wireless devices may require repeating the above instructions two or three times.

Timing, distance, and objects impeding the wireless signal may influence your success. While usually unnecessary, some customers have reported better results by:

• Holding the wireless device very close, within three (3) inches of the receiver.
• Entirely ignoring the receiver's light.
• Simultaneously holding the buttons on both the receiver and the device for from ten (10) to twenty (20) seconds.

Have you tried to resync the mouse with the receiver. Usually,you need to press the button on the reciever first, then quickly hit the button on bottom of the mouse.

You can get them HERE