Http://us.acer.com/acer/service.do?LanguageISOCtxParam=en&miu10einu24.current.attN2B2F2EEF=3750&sp=page15e&ctx2.c2att1=25&miu10ekcond13.attN2B2F2EEF=3750&CountryISOCtxParam=US&ctx1g.c2att92=453&ctx1.att21k=1&CRC=2054404012
start there at the manufacturers website input the required info but that is for support and drivers
you could also try to update at windows for any updates and fixes for your version of windows you may of missed http://www.microsoft.com/downloads/en/default.aspx
or you can try a spyware malware scanning software http://www.microsoft.com/security/malwareremove/default.aspx or any brand/manufacturer you may trust
i hope this helps you and please vote for me
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