Check for obstructions inside the printer and try cleaning the rollers as well, if paper continues to jam by trying to load different types of paper and by feeding single to multi sheet... You are having an issue on the Hardware already. Call Lexmark support for Warranty.
Thanks for using Fixya!
Here is the user manual
http://images.lexmark.com/publications/pdfs/2007/5400/v3421438_en.pdf
See page 112 for clearing paper jams and other jams in this printer.
Greetings,
I suggest, go for warranty.The printer is having a mechanical failure.
Keep us posted and thank you for using our service.
FixYa for all your troubleshooting needs.
Hi,
Try disconnecting for a while and see if it resets.
If this does not have any effect, check for any jams (pens loose items), and load 1 piece of paper to test.
If this still doesn't work, reload your printer driver (from the disk or online)
If all else fails - return under warranty before going further.
Hope this helps you.
1 other thing,
Check in your PC print queue - just to make sure it's not backed up!
×
190 views
Usually answered in minutes!
When attempting to print paper is jamming and the roller continuously spins makiing a horrid noise. Printer is only 6 months old. Disconnecting did not help.
When paper loaded and half way through printer stops - screen says - load paper, then press !!!
Thankyou, I thought I might have to! You were of help offering other solutions before I drove 30kms to the nearest store. Cheers! Have a great day!!!
×