Sony has a new firmware release to resolve this issue.
http://esupport.sony.com/US/perl/swu-download.pl?upd_id=2824&mdl=DVPCX995V
You can download it from this site along with the instructions
Firmware update worked perfectly. I have a 4k tv and couldn't figure out why it worked on the ebay seller's tv, but not on mine... did it last night and now I can watch movies... video and sound using HDMI is perfect.
I also tried the FW update for DVP-CX995V. After the update I lost audio on HDMI, so I did a factory reset and got back the audio. Next I noticed the HDMI video cuts out after playing for a few minutes. So I wonder if the update added HDCP to the player, requiring HDCP compliant TV, but since I was playing a computer copied DVD, it cannot be a HDCP issue. Last resort is to connect component cables instead of HDMI. But for me, the FW update only made it worse and I cannot go back and remove that update any longer.
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SOURCE: hdmi output
There is a firmware update available from sony that appears to address this problem. Go to sony and do a search for the model number dvp-cx995v. I have not tried it myslft but the write seems to address your problem.
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