I cannot open the CD/DVD door. My Inspiron 1720 wouldn't read the DVD nor can I eject it. I really just want to remove the DVD. I tried to play it on several other computers without success. This was the last computer I was trying.

remove the CDROM (turn notebook around, remove the drive and reinsert after 1 minute.. perhaps it requires reseating.

if this fails, then accoding to Dell support Discs burned with this drive may not be compatible with some existing drives and players ; using DVD+R media provides maximum compatibility , if you have the 8x DVD/CD Burner (DVD+/-RW)

Try this, look for a small hole on the front of the unit.Use a pin and press in to see if it opens,ejects the disk .If no hole try seeing if you can press ,lift,pull at the door/slot while pressing the open door/eject either on the unit or with the remote control.It sounds like you may have a bad CD/DVD (copy) that the unit is trying to read/load but can't. keep trying to eject CD/DVD if this doesn't work unplug unit for 5 minutes,try open door again do press and hold open repeatedly I know it's frustrating but it just may eject.Don't use this recorder for playback of DVD buy a $30 DVD player the cheaper the better they play anything.GOOD LUCK

you might have to uninstall both the dvd/cd + its drivers then reinstall them actually unplug the cd/dvd from its power cable then restart your computer plug it back in your computer should activate found new hardware or
control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
hope this helps

there should be a very small hole on the dvd panel its used for when the unit stops ejecting cd/dvd find the hole and stick a long pin into it as you push the pin in the tray will open

when this optical drive laser is weak then it can not read any CD or DVD.it life time two or three years.Please replace it and install new one.
Thanks i hope fix your problem.

my dvd cannot read anything

go to your device manager and see if there is a problem there, go to:
start/control panel/device manager/cd,dvd then click on the + sign to open up your device. right mouse the device then click on properties, check to see if it is working properly and that it is enabled. then try to update the device driver
if you cant find a problem there scan it with driver detective at
www.drivershq.com
good luck, hope this fixes your problem

I think you have CD RAM and DVD ROM i had also the problem of read dvd but i buy CD/DVD RAM Now my drive is working properly and successfully
if you have CD RAM and DVD ROM then change it to CD/DVD ram because in case of CD RAM and
DVD ROM it may read CD but not DVD but sometimes it can read DVD also but when we copy data
to computer it may freeze or give us error so i give you one suggest to buy a new CD/DVD RAM

you have a faulty disk inserted in the drive. Restart the computer and continuously press eject while the pc is booting, it should eject then.

Hi!This is not a big problem...All you have do is take a pin, needle or something and just insert it into the small hole near your cd-rom drive..try this repeatedly while pressing the eject button..If it doesn't work you will have to unscrew the two screws on the right of your keyboard..doing this will give you the access to the cd tray and you can remove the cd and put it back together..