XM Radio Hello, I have XM Radio in my car. Recently I had my windshield replaced and the motor fixed on my sunroof. Now my XM Radio doesn't work, if it gets a signal its not a real good one and only for a few seconds than it says it has no signal. I am not sure what to do?

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Hey sorry i do not have an answer for this but did you get this fixed. i had the alpine cde124xm since june 2011 and had xm activated for a year with no issues. however this sunday it started to happen i shut the car off it looses the signal and needs to be refreshed. Sorry to post this here but i couldn't find a way to contact your directly. Just wondering if you found a fix

I have the same problem done the same things ( not to much fun talking to customer service) and the problem continues. did you solve yours?

You best bet - if you can get to the rear of the XM tuner unit, is to temporarily connect a magnetic-mount XM antenna and see if it works. A bad antenna usually says "check antenna" - not loading could be a good antenna with a bad location. I would try the little XM antenna by itself, then go from there. $20 is a lot cheaper than $500. Let me know how it works out.

I have same problem and sure connect did not help.
The unit works fine otherwise except will not send a signal to my car radio.
I will try removing the battery today & if this does not work I will do t paper clip reset in the battery compartment.

xm will not hold signal but if I move the antenna wire around inside the vehicle it will suddenly come in clear as day

un plug the xm antenna and plug the radio antenna in by it self you should get radio signal

Here is a site that cares a lot of sat. radio things
http://www.xm-radio-satellite.com/
This maybe what you are looking for a "Delphi XM Radio Wireless Signal Repeater System"

to reset the radio - it must be removed from the dash and unplugged.
Be sure to write down any anti-theft codes if your radio requires them.

However - since your radio is getting the 2 channels - it is working properly. The problem lies in XM turning on your account.

Be sure to get the correct # off the radio... sometimes there is a transposition error with paperwork.
The number can be gotten by setting your radio to channel 0. This is your radio ID# required to activate the radio.

Your Radio is working fine - call XM and stay on the line until they activate your account.

I have a suspicion the number was written down improperly.

Be sure when you call that the car is on, and that it is tuned to station #1... also - it can take 15-20 minutes to activate - and must be left on for the duration to catch the activation signal that is sent out.

Here are the steps from XM to activate manually-

Get Your XM Radio Activated Online

Step1 Turn on your XM radio and tune it to channel 0. The display will read your XM radio's identification number. This number will include both letters and numbers. Write this number down and head to your computer.

Step2 Log onto the Internet and go to the XM radio website. A high speed connection to the Internet will make this go faster, but you can activate your XM radio online with dial up.

Step3 Click on the tab that says to activate a new XM radio. This will take you to a screen where you will enter your XM radio's identification number. Type this in.

Step4 Choose a screen name and password to make an account on the XM web site. The screen name should be something that you will easily remember. The password needs to be at least 7 characters long and include 1 capital letter, 1 lowercase letter, and 1 number.

Step5 Enter your personal information for the activation of your XM radio. This information will include your name, address, and email address. You will also need to choose which service plan you will want to purchase for your XM radio. Enter your credit card payment to finish purchasing your activation of your XM radio online.

Step6 Turn on your XM radio and tune it to channel 1. XM will send a signal out to your XM radio to activate it. You will need to leave the radio tuned to channel 1 for 15 to 20 minutes to activate it.


If you have additional questions or concerns - please ask me first before moving on to another expert.
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hi Mr.Frazier....is the xm radio hardwired installed? if it's a yes you have to go to a professional(bestbuy, retailers) to have the connection check.. the problem is not within the xm radio..it's on how it was installed or set up...

If the radio was not built..well, that's much better we just have to check the audio connection from you're xm to fm radio (make sure to check if what band it is connected..such as AUX,CD etc.) if there's a sound but you're only getting preview channels..refresh must be send on the radio...you can call xm to ask for that OR do it online at www.refresh.xmradio.com and type in your 8 digit radio I.D just have to follow the activation instruction faithfully...Godbless!