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Posted on Dec 02, 2010
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How can I descale my Saeco Vienna without beans in the hopper?

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  • Master 1,089 Answers
  • Posted on Dec 02, 2010
Anonymous
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Joined: May 20, 2009
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Hi
Never run descaling solution through the brew unit. You should never descale the machine hot either.
1. To decalcify your boiler, remove your water tank and fill it with hot water (100 to 120 degrees). Open a pack of decalcifier and mix into the water tank. Place the tank back on the machine, then turn the machine on.
2. Open the steam knob and run approximately eight ounces of solution into a spare container. Turn the machine off and let set about 10 to 15 minutes. It is very important that the machine does not remain on to heat the boiler anymore than necessary.
3. Repeat step #2 for your type of machine. Do this until you have consumed the entire water tank of solution (approximately four to five cycles) .
4. Remove water tank and rinse it with fresh water.
5. Refill the water tank with fresh water and place it back on the machine.
6. Repeat step #2 to rinse the machine, only this time use the entire water tank at one time, and there is not need to let it set. Done, refill your tank and run some water, and you are ready to go.

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Related Questions:

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1answer

After cleaning my machine I am left with the classic one extra part when reassembling. The part is a black rubber ring, a little less then 2" around, one end has 4 slits. I think it may fit over the...

HI
It fits on top of the grinder and under the bean hopper. There are 4 ridges on the grinder that it fits on and seals the grinder to the bean hopper. Just remove the bean hopper and put the rubber piece on the top of the grinder.
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What is the proper method to descale?

Yes, you should empty the bean hopper and put the solution in the tank and run it through.
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My Saeco Vienna Black Automatica Espresso maker will grind coffee only about one-fourth of the time. Other times, it makes whirring sound and then shuts off and red "coffee bean" light comes on.

Your grind is to fine. Turn the big knob in the bean hopper up 4 clicks and try again. It could be oily beans which would require the same solution.
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I have a Saeco Vienna Digital expresso machine. I am wondering what the settings should be for the 2 knobs in the bean hopper. One knob has +- settings and the other reads 0-18.

Hi
A good setting would be 8 for the big knob and half way from the neutral to the + side of the small knob. Never all the way to the + as you could get an overcharge and damage the brew drive gears.
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When the espresso is grinding, it appears to be grinding continuously and will then stop and the light will come on as if the hopper is empty, even when it is filled with coffee beans.

Turn the big knob in the bean hopper to the largest #. If it works, on the second try turn the knob back down to a #, higher that you had before, but only turn the knob when it is grinding.
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Saeco Vienna grinds too much coffee.

Hi
If you have the Delux or Digital there are 2 knobs in the bean hopper. Turn the small knob back 1 mark and see if that will help.
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Ginding problems, all clogged up

Follow these instructions to put grinder back together...

Items needed to clean grinder
1- #2 Phillips head screw driver
1 Cleaning brush
Prep:
Remove all beans from the bean hopper, vacuum out any
beans that cannot be scooped out by hand.
Remove the front and back screws and pull off bean hopper
container from the machine. (Note: The rear screw is longer
than the front screw.)
Note: Doser adjustment knob is available only on Vienna
Digital and Vienna Deluxe Rapid Steam.
Place screws in a safe place so that they will not be lost.
Cleaning the Grinder Viennas
back screw
front screw
grinder
knob
doser
knob
Before beginning to clean the grinder please be sure to turn the machine off and unplug it from the wall
socket. Grinder Tip: Using an oily bean will cause the coffee to build up quickly and clog the grinder.
Saeco recommends using a medium to dark colored bean that is not oily.
After cleaning the grinder and then brewing a cup of coffee it may take 2-3 grinding cycles for the machine
to dispense coffee.
Step 1:
Remove the black rubber gasket, then vacuum additional beans or grinds from the grinder area (Fig. 1).
Rotate the outer ring of the grinder counter-clockwise until the red line is at the 12 o'clock position (as
viewed from the front of the machine) or until the red line on the outer ring is 180º from the opposite red
line on inner burr ring (Fig. 2).
Lift the inner burr ring out of the assembly (Fig. 3).
Figure 1 Figure 2 Figure 3
Step 2:
Vacuum out any residual grinds from inside the grinder and clean the grinder burrs using the cleaning
brush (Fig. 5). Clean out the grinder coffee chute using the end of the cleaning brush (Fig. 5).
Remove the drip tray, open the service door, remove the dregdrawer and brew group. Gently pull
down the coffee doser door and brush out any ground coffee that may be inside the chute (Fig. 6).
Reassembly:
Be sure that the red line on the outer ring is still in the 12 o'clock position. Place the inner burr ring back
into the grinder making sure the red line on the inner burr is at the 6 o'clock position or 180º opposite from
the red line on the outer ring (Fig. 2). Once the inner burr ring is in place, rotate the outer ring clockwise
until it will not turn any further. At this time the two red lines should be aligned. The grinder is now at the
"0" position. Replace black round rubber gasket (Fig. 7).
Take the bean hopper container and rotate the grinder adjustment wheel to zero (0) (Fig. 8) and the doser
adjustment knob to the minus symbol (-) (Fig. 9). Slide the doser adjustment gear toward the left of the
machine until it stops. (Note: The Vienna Black does not have a doser adjustment knob. Only the Vienna
Digital & Vienna Deluxe Rapid Steam have a doser adjustment wheel.)
Reinstall the bean hopper container being sure to use the LONG screw in the back, then replace the finger
guard using the short screw in the front of the container. Once the bean hopper container has been
reinstalled, rotate each knob through the full range of motion. The grinder knob should rotate from (0) to
(18) and back, and the doser knob from the minus symbol (-) to plus symbol (+) and back.
Place the grinder adjustment knob at the eight (8) position and place the doser knob at the halfway
point between the plus symbol (+) and the minus symbol (-) symbol, or to your preferred settings.
For questions or concerns please contact Saeco Customer Service
at 800.933.7876 or email at [email protected].
Figure 4 Figure 5 Figure 6
Figure 7 Figure 8 Figure 9
0helpful
1answer

Saeco Vienna is full of beans but the bean light stays on

the sensor may be stuck that tells the majer there are beens in it ..look in hopper feel around!
1helpful
1answer

DECALCIFIER

No can not. You have to waste the beans to run descaler through the Brew Group.

For Descaler or Saeco Parts visit www.CeriniCoffee.com
0helpful
1answer

Grind is too coarse and "pucks" are wet and fall apart.

You say " I am getting a weak brew because of not being able to adust the grind to more coarse with the adjustment knob in the bean hopper" By making it more coarse you are making it weaker. Unless you just wrote it wrong. To make it stronger you should lower the grinder number to a smaller number. Usually about 4-6. Be sure you have the grinder grinding when you move it to a lower number. The pump noise could be that in shipping your pump came loose from it's mount. Nothing you can do without sending it to a Authorized Saeco Repair shop.
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