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Posted on Dec 01, 2010
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Under the channel it says SAP and no sound comes out on some channels,on other channels its says stero and works fine how can i fix the problem

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Tom Carson

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  • Master 3,083 Answers
  • Posted on Dec 01, 2010
Tom Carson
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Joined: Feb 15, 2010
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I found this information in the manual, and perhaps it will help:

1 Switch the audio.

• Every time you press [AUDIO], the audio will

be switched as below.

MAIN : Outputs main-audio

SAP : Outputs second audio channel
MONO : Outputs mono-

Also the manual says this about SAP:

SAP

(Secondary Audio Program)

Second-audio channel delivered

separately from main-audio channel.

This audio channel is used as
an alternate in bilingual broadcasting.

Here is a link for the manual, in case you want to go over the settings. I'm thinking this is a setting problem in the menu, but it can be a physical problem with a cable line.
http://dukeelectronic.com/Manual/IWT3206.pdf
Of course it could also be a trickier problem, but check your settings, check the cable line with another TV if possible, and then contact ILO Support for help, in the event nothing fixes it.
Good luck, and hope this helps.

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Related Questions:

0helpful
1answer

No Volume from cable input

The sound is probably set to the SAP channel (language) and the SAP channel is not active on the program you are watching. Just push the SAP button on the remote. The button might be labelled SAP or LANG. This will return you to the main sound channel which is always active.
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1answer

Stereo SAP will not come off a few channels , no sound on these channels

Do a factory reset to this set. The Secondary Audio Program [SAP] to all channels will be cleared. Refer its user manual for details.
15helpful
1answer

No sound on some channels, other channels fine

Your SAP/MTS function is most likely turned on. This feature has 3 modes: Stereo, Mono and SAP. Stereo and Mono are easy to understand, it's the SAP that can get you. SAP stands for Second Audio Production. It is used to provide weather, information or an additional language translation of a program. Some broadcasters simply transmit the mono audio over the SAP audio channel when the are not using it for other purposes. Other broadcasters simply do not use it, which does not give you any audio. Look on your remote for a SAP or MTS button. If you do not see one, look in your TV user menu for this feature. If you are using a cable box, look in the audio menu of the cable box. You are looking for something set to SAP... just change it to STEREO. I hope this was helpful.
22helpful
3answers

One channel has no sound but another tv works fine

your set is in the SAP mode go into the cutomer settings and locat the sound setting and turn it to stereo
0helpful
2answers

How can I turn off SAP?

if you are using a digital TV is is possible that the frequency is slightly out or you have poor reception.
do a new channel serch first (automatic if you can
and see what happens
sap may reset also if you do this function.
1helpful
1answer

No sound on 1 channel

Check Your Audio Setting While On That Channel Access Your Tv Menu And Find Audio Change Between Sap Stereo And Mono Probably Will Fix It May Not.
0helpful
1answer

No Sound on some channels

I had the same problem, on the channels that have SAP go to your menu and switch them to stereo,the channels are in stereo but you have them on SAP
0helpful
1answer

SAP turns on automatically on a few channels

maybe the switches of your tv are malfunction
0helpful
1answer

No sound on four channels while all other channels sound is fine.

You most likely have the SAP1.gif mode activated. Look for a button on your remote or an item in the on-screen menus of your television1.gif called MTS or SAP. You want to set this to "Main" "Normal" or "Stereo" (or even "Mono") mode to hear the regular television sound.

If it is in SAP (Secondary Audio Program) mode, as I believe yours is, you may hear no sound or a different audio program. Often this is a translation to another language, such as Spanish, and other times (notably with PBS stations) it is an unrelated audio (often music) feed. On some stations there may be no sound at all with the audio mode set to SAP.
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