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I have the tnd 700 i havent had it 6 months now when i turn it on it says system file missing

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Randy Hough

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Your TND 700 has internal file corruption.You may be able to take it back where you bought it for repair or exchange, or if you have a full backup on your computer,you may be able to restore the unit using the usb cable.

Posted on Dec 01, 2010

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Missing system file message


We are going to need to know when the message appears and what operating system you have. If you have your system disks and if you installed or removed any programs.

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My rand mcnally 720 tnd said files missing now after connecting to pc its froze at connected


The answer to this question and many others can be found in the FAQ section on our support page at www.randmcnally.com/support. Additionally, for instructional videos on many of the TND & RVND features please visit the Rand McNally You Tube page at www.youtube.com/randmcnallyonline.
To correct the issue please perform a Diagnostics & Repair using the Rand McNally Dock. Step by step instructions can be found at - http://www.randmcnally.com/support/s/diagnose-and-repair
If the Rand McNally Dock does not find an issue with any files, the repair fails, or the Diagnostics & Repair does resolve your issue, please call technical support for additional assistance.

Technical Support is available:
Monday - Friday
7am - 6pm (CST)
1-877-446-4863
[email protected]

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Tnd 700 shows power but screen wont come on


Regarding our TND 500 we never fixed our problems. Needless to say, it was out of warranty for about a month and the company really was no help. I am sorry I am unable to help, but we just gave up on the issues with ours. We went out and bought a Garmin. Good luck to you.

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System file missing on a tnd 710


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Dec 01, 2012 | Rand Mcnally TND 710 GPS Receiver

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I bought this TND 700 five days ago...... Today when I turned it off, the power button (red one on the top of the GPS) went inward..... it wont come out.... any solution


take a small nife or flat head scre driver and around the edge of the screen gently pry the seem apart inch by inch around both sides and the top the orange power button just needs to be put bak into place thats it i just fixed mine 5 min ago:..

Dec 18, 2010 | Rand Mcnally TND 500 Car GPS Receiver

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I've checked everything, but I am not getting any sound in my Presario 700 laptop. What could it be? Maybe a sound card?


Besides the obvious answers like that it's muted or the sound is turned all the way down, you might be missing a sound driver.

I can't point out the specific driver because you havent posted here what operating system you have, but here is a list of Windows drivers for the unit, just choose which version you have:

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=99905&lang=en&cc=us&taskId=135&prodTypeId=321957&prodSeriesId=96403

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1 Answer

Roads dont show up after downloading map updates


The download did not go correctly. You have a unit that is
missing or has incomplete files. Contact Rand Support and they will send you an
update card. It will not delete your user data and it will upgrade you to the
current version and with new maps. Be sure to have the serial number off the
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1 Answer

Accidently deleted files off gps


Contact me at [email protected] and I can send you the missing files.

Thanks,
Mark

Oct 23, 2010 | Rand Mcnally TND 500 Car GPS Receiver

1 Answer

When i push to calculate route the screen gets stuck on "calculating" and won't do anything.


You have a corrupted trip.db file.

1. connect the TND to the computer and turn the TND on.
2. go to your start menu and press on (my) computer
3. look for an external drive called intelliroute.
4. look on the drive(s) for a folder called Navi
5. double click on the Navi folder.
6. You should see a folder called User.
7. double click on the user folder.
8. You should see a file called Trip.db.
9. left click once on trip.db, then right click and delete.
10. disconnect your TND from the computer and enter a route in.

it should operate fine now.

Thanks,
Mark, Rand Lead Beta Tester

Sep 13, 2010 | Rand Mcnally TND 500 Car GPS Receiver

1 Answer

The TND 500 displays "Fatal Application Error" and will not restart. I have connected it to the internet to get the latest updates from Rand McNally. Still will not start. At bottom of error messgae is the...


The download did not go correctly. You have a unit that is
missing or has incomplete files. Contact Rand Support and they will send you an
update card. It will not delete your user data and it will upgrade you to the
current version and with new maps. Be sure to have the serial number off the
back of the TND (bottom right) handy.Thanks Mark, Rand Lead Beta Tester

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