Shaver stopped working today--no green light or movements even when connected to cord battery has not been holding charge the past year for repairs--how to ship and do you give estimates before doing the repair?

The unit may have a back-up battery installed that is low on charge. Replace the back-up battery. The unit is probably still working because you have it plugged-in.

recheck your solder connections and ensure that polarity is correct

It is advised that you change the batteries when you realize that they are no longer charging properly. Most likely, only the batteries need to be changed but it is possible that you have caused further damage due to leaving it plugged in continuously and the batteries may hae become corroded or leaked.
If you decide to attempt to change the batteries, you will fin the correct type at shaveroutlet.com. See link below

http://shaveroutlet.com/shaver-replacement-parts/shaver-battery-pack-for-most-norelco-more-p-278.html

You will find helpful videos on the item page to assist you in installation

It is doubtful that the battery is bad because they dont normally go bad suddenly. Usually, they will degrade slowly and hold a charge less and less before they stop working.
It sounds like you may have a loose connection somewhere. Check the leads from the circuit board to the moto and also the tabs that connect the battery to the circuit board. These sometimes break.

When your shavers batteries get old enough, they will internally short out or severely corrode. If they internally short out, you will not be able to run the shaver even on the cord. If the batteries are severely corroded, the corrosion may interfere with the switch or wiring causing it not to work. To get it running, you will need to change the batteries and maybe do some work with the wiring and/or switch.
Batteries can be purchased at shaveroutlet.com. They also do repairs if you need it
ShaverOutlet com The Ultimate Shaver Source

Jessy, Your rechargeable battery has finally degraded to the point that it is no longer capable of being recharged. Also, once rechargeable batteries get to a certain point, as yours have, the use of the power cord won't allow the shaver to operate either, since the battery can't pass the electric current through them to the motor, etc.

The good news is that for a few dollars, you can have your electric shaver working like new again. The batteries are replaceable, but you'll have to either disassemble it yourself, or have this done by a qualified service center, as it requires the ability to de-solder and re-solder it onto the motor circuit board.

If you want to have it done (or do it yourself), you can contact www.electricshaver.com or call them at 1-888-476-1785 and request a quote for having the service done by them, or ask them to verify the correct replacement batteries for your Norelco shaver. Typically, the proper battery for the Norelco 7710 shaver is part number 13810584. This is a Nickel Metal Hydride (Ni Mh) Rechargeable 1.2V with solder tabs, AA size.
You'll find that for a very low cost repair, you can extend the working life of your rechargeable shaver by many more years. I've done this many times myself and find I've saved literally hundreds of dollars, especially given the rather high cost of new electric shavers today.

I hope you find this Very Helpful and best regards!

The cost to repair this isn't going to be nearly as much as a new Braun shaver as nice as this one.

The problem is that your rechargeable batteries have become degraded to the point that they won't take and hold a charge. Because the batteries have become so degraded, that even with the power cord plugged into an outlet, you still can't use the razor solely on AC power either.

If you want to have the shaver repaired for you, you can contact www.electricshaver.com or give them a call at 1-888-476-1785 to get an estimate of the repair costs. Typically it takes about a week or less once they receive your shaver. They also stock most parts for many brands of shavers, including your Braun. I've used them for getting parts for several of my shavers and found them to be a very good company.

If you're handy and have a soldering iron you can disassemble the shaver and remove (unsolder) the bad batteries and solder in a new set. There are two small caps on the bottom of the razor that cover the screws that hold the body havlves together. Remove these with a small pick or small flat bladed screwdriver and remove the screws and carefully remove the body halves and that will let you get to the main board and the batteries.

Simply heat up your soldering iron and melt the end tabs off the batteries and remove them. Then solder in the new ones and make sure they are properly secured and have adequate solder on the tabs for a good connection. Put the covers back on and install the screws and and the caps and your all set for recharging the shaver. Let it charge for at least 8 hours and you should be all set!

So whether you decide to have the repair done for you, or do it yourself, I hope you find this Very Helpful and best regards!

It sounds like your batteries are no longer able to hold a charge and are in need of replacement. With all rechargeable shavers, once the batteries are incapable of holding even a minimal charge, the shaver becomes unable to be used, sometimes even wih the power cord plugged into an outlet. My Braun shavers all worked for about a year after it would no longer operate on battery power alone, then the shavers all stopped working regardless of being plugged in directly to an outlet.

As you mentioned you are still under the warranty period, I would suggest you contact the company and request warranty service for your shaver.

if you weren't under warranty, I would advise getting the replacement batteries and doing a repair yourself.

Hope you find this Very Helpful and best regards!

sounds like you need new battery,as charging battery all the time does make the battery a dud.As for connecting cord try battery first.cheers

hi i would say that you have major problem with this did you drop it sounds like a problem with the circuit contact braun or shavers uk kevin.