1)Reset
2) Firmware upgrade:
http://www.samsung.com/us/support/download/supportDown.do?group=audiovideo&type=mp3players&subtype=flashmemory&model_nm=YP-U3JQPY&language=&cate_type=all&dType=D&mType=FM&vType=L&prd_ia_cd=03040200&disp_nm=YP-U3JQPY
3) if fails, call Samsung and request replacement if purchased recently
71 views
Usually answered in minutes!
×