Sounds like it is severely unfocussed. Finding the focus point on an astronomical telescope is often difficult until you have had experience with it, as the range of adjustment is very long to accommodate eyepieces of different focal lengths.
I suggest that you try the telescope first in daylight (NOT pointed at or near the Sun), using the least powerful eyepiece (the one with the largest number). Try it on objects on the horizon, remembering that they will appear upside down. This is a good time to get the accessory viewfinder scope lined up with the main scope, too. When you have become familiar with the low power eyepiece, try a higher power, which will focus at a different point (and be harder to find objects with). Then try it out at night, on a bright easily found object like the moon.
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