Brother Intellifax 2800 replace drum message

This is NOT an error code...the machine is simply telling you that it has run/printed a certain number of pages and it will soon be time to replace the drum.

If you replaced the drum with a new one, then a special plastic piece with slots in it will be ejected. This will reset the "Replace Drum" message. Now the light print is probably due to the toner needing replacing. When you put in a new drum, it needs new toner too. Unfortunately, most people replace the toner into the old drum, which does no good and becomes wasted. NEW DRUM NEW TONER. Now if you have replaced the old drum with another old drum, you won't get the reset done properly and the new drum won't load any toner either. Perhaps you accidentally removed the plastic sheet when you replaced the drum? Well then, find the piece and run it through the paper feed, it will then reset. Best of luck

Replace the drum unit.

Open the drum cover and hold down CLEAR for 10 seconds.

instructions are on page 8 on the right hand side of this pdf link

I’m happy to assist further over the phone at https://www.6ya.com/expert/norman_d2fa496dce30c65d

Drum counter is reset by installing a new drum which contains a specifically designed "starter sheet" that is passed through the machine when it is installed, and triggers the paper sensors in a specific pattern, resetting the electronic counter.
If you have installed a new drum and the message remains......I suspect that it was a remanufactured unit that did not include the "starter sheet" Is that the case?

Some models will actually stop working whenever a drum message is displayed.
Remember, you do not need a drum to fax out (only to print confirmations) so i would go ahead and change the drum.
Ons ome models you can adjust to how low you want to set it or remove it all together.
It will store it in memory for a while (providing you do not turn off the machine, and print as soon as you replace the toner)

Reset of the drum counter
Open the front cover.
Press the Options key on the control panel.
The display will show "REPLACE DRUM - 1.YES 2.NO".
Press 1 to reset the drum count.
Close the front cover.
Hope this helps...

The drum is what the toner goes into. DR-350 or a similar #. You can get at staples or office max.

Pls open cover = Please open cover. Probaly has a jam - Open the cover remove the drum/toner unit and check for jammed piece of paper under of in the drum unit.