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Your satellite or cable service has a message for you on your account. Depending on which service you have (DirecTV, Dish Network, etc.) the procedure will be slightly different. But a generic procedure is outlined below:
Using the remote provided by your television service provider, click on menu (might be system or something similar).
Once you are in the system menu, look for account services, messages or something similar to that (it maybe in a sub menu).
Look for messages, mail, or something similar and then read mail or inbox. Once you have read the message(s), the envelope will clear off of your TV.
Hi, you probably won't get this anymore, but here is the fix (I had the same problem and couldn't get rid of it. Had no messages or calls that I hadn't viewed). You will laugh but press the Clear / Mute button for a few seconds. That is the bottom right button out of the four that are around the big round one. It has a C on it, a line under the C and the mute symbol underneath... Good Luck. Julia
Make sure your phones have the filters on them if the modem is pluged in on same line, this envelope is telling you that you either had missed calls or messages receved go into it and view all missed calls , it will then go away.
If you've just put your SIM card in your Nokia 5800, you may have noticed a flashing envelope icon at the top of the screen.
This icon indicates that the SIM card's own text message storage is full. This doesn't actually cause problems on the 5800 because it stores its messages in the phone's own memory, but the envelope can look a bit annoying.
To get rid of the flashing envelope:
1. On the standby screen press the white menu button.
2. Select "Messaging"
3. Select "Options"
4. Select "SIM Messages"
5. Delete some or all of the messages from the SIM messages folder using the Options menu.
This should make the flashing envelope go away. You only have to do this once because when the SIM card is emptied it won't fill any more, as the 5800 does not store messages on SIM cards.
go to messaging, click options then go to sim messages,mark all messages then copy to your phone. that's what i did and got rid of the annoying flashing envelope in the top right hand corner of the screen. hope this will work for you.