Question about JVC Everio GZ-HD7 Camcorder

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Screen says video management file is broken

Hi my screen says video management file is broken reset required. I pressed the button and an hour glass rotates and it says reset complete but then it keeps on doing this and will not let me record. I can view through the screen but am unable to record it simply ignores any further commands. I can take still images but no video.

Any advice would be appreciated.


Me too! I bought my JVC HD7 in February, 2008 and have only recorded about ten hours with it, all easy light-use stuff. When I allow it to repair the video file, it says it IS repaired, but ALL of my footage is lost. For almost $1000, a camcorder which "may or may not" make my footage available after shooting it is nothing more than an expensive paperweight. It isn't worth shooting a goldfish in a tank! I

Posted by ki7xh on

  • derekbrunen Nov 10, 2008

    i am able to record but after i back up the files to my computer i am not able to play them with anything. quicktime says the file has an incorrect duration? when i eject the camera, i get the same 'video management file is broken'. i recover it but it does the same thing when i try recording something new and dumping it to my computer. it stinks...

  • jessmitra Jan 02, 2009

    every time i take a video it puff out in the screen "file video management is broken". i call the JVC technical and instruct me to FORMAT the HD, i did exactly what he said but unfortunately there is no changes, it really puff out the "file video management is broken" after a couple of minutes of recording.



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Apparently the firmware on the camera is very finicky especially if you do any deleting/renaming of movie files via windows and the USB (rather than using the camera's menu interface). My suggestion (worked for me anyway) connect via USB, explore the JVC HD, find your videos, save them on to your computer (drag and drop, or edit copy, etc) then once you've accomplished that, go into the camera's menu, then settings, find the option to FORMAT HD, do it.

This fixed my dilemma, hope it helps others out there.

Posted on Dec 16, 2008



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I just read on a review site that this camera shuts down in loud situations. I tried to use it mounted to my harley and am getting that error as well,I'm going to try turning off the mike(since the sound will have to be redubbeb anyway. I'll let you know..

Posted on Sep 06, 2010



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Reformat your JVC camcorder, and reformat file system as well!! ONLY format with the camera.. NEVER format with your PC!

Posted on Aug 03, 2012


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Guys I had the HOUR GLASS problem due to my changing the FILE NAME via the PC direct on the my JVC HD6. I have now deleted the files, turn off, turn on then FIlemanagement error came, fixed it and there its now FINE!!! Many thanks!

Posted on Nov 17, 2011


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Broken file warning comes out for several reasons, 2 known reason i knew,1.) you accidentally removed power while recording, 2.) Your HDD has problem, format or clean up can help, worst thing you need to repair for some damaged clusters, windows HDD tools can sometimes fixed this or else use HDD repairing software such as Hi-Test. Hope this helps

Posted on May 19, 2010


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I also had the problem and talked with the jvc support,they told me not to do any things like ..if u connect the camera to computer and disconnect without proper closing,drop the camera.never change the folder name directly in camera which i did,delete the folders directly from usb ,or it through the camera menu.\

What I did after I also had this problem and mine even didnot come on after i start recovery.The camera had battery too,so he asked me to connect the adobter while I do this then the screen came on with that recovery message.after I pressed ok it took me almost 10 mins and then everything was fine.....

Posted on May 11, 2009


Hey there, I have same problem with mine, several times, this sucks hell! its a nightmare, **** !! my worst purchase ever! jvc sux!

Posted on Jul 22, 2008

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