Western Digital Elements powered by WD 320 GB External USB (WDE1U3200N) Hard Drive Logo
Posted on Nov 26, 2010
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Model : WD10EAVS HDD Fault : USB cable was accidentaly removed from port while hdd was connected. Problem : wd hardware found ,but no drive letter. Tried : New external case (same result),tried on Sata(undetected)

1 Answer

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  • Expert 157 Answers
  • Posted on Nov 26, 2010
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Joined: Nov 14, 2010
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Hello, Since you have tried all this and to no avail, i think you should change the circuit board, go to http://www.onepcbsolution.com to get a new one and fix it. Regards

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Getting data off HDD from Caddy ?

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My WD My Book Essential 1TB External is not showing up on 'My Computer'. It was working perfectly in the morning, then when I rebooted my machine it no longer showed up.

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SIR I HAVE AN OLD LAPTOP MPC COMPUTER.IT HAS NO CD DRIVE OR USB PORT.IT HAS ONLY FLOPPY DRIVE AND SERIEL PORT. MY PROBLEM IS HOW TO LOAD NEW SOFTWARE AVAILABLE IN CD HAVING 100MB CAPACITY.IS THERE ANY...

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3.5 HDD external enclosure

One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port

6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you don’t do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.
7. It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
You should also do this to check the drives connections are not bad inside the enclosure.
 
8. If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.

9. If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further
10. Ensure that you have set removable drives for "quick removal" or that you use the "Safely Remove Hardware" option often shown on the lower toolbar. It is possible that files my not be fully written to external devices before they are removed. This corrupts the file itself and even on occasion the drive.
SPECIAL NOTES
USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.

USB hard drives should be treated with extreme care.
This is a real hard drive ! And knocks and bumps can quite literally kill them.

Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click of Death"
Hope this gives you the information you need

Bob
Moderator

It would be very decent of you to consider the quality of our expert’s answers and judge them accordingly as you pass through FixYa.

Thank you

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Western Digital External hard drive not appearing under my computer or anywere else apart from Device manager (USB mass storage device) and safely remove usb hardware, have tried another comp with no luck...

1st dismantle the hdd and change sata to usb adapter. Get cheap on ebay. Certainly, most wd makes hdd motherboard with usb straight away, but still worth to try. BUT, before all check if your pc usb is working, check with mouse or smth. If so, then try change cable. After cable try dismantle that hdd and change mentioned adapter. If none of these work, you then have a lesson, never western digital, seagate only1
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