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throw the *********** off niagra falls! Oh,one more chance to solve the problem? tell me! This copier was set up for 90 days to recieve faxes of which it may have recieved 10 test faxes then 2 or 3 real faxes then "ink system failure" 0xc18a0006. This cannot be difficult! As a technition for 40 years,a module swap would seem to resolve any problem. This is not right or fair. I have dozens of pc systems RFU. This one sat idle awaiting a lonesome fax and died without so much as breaking a sweat. No,a chicken did not **** in it! When my Moen faucet has problems,one call to Moen gets me a free overnight fix without a hassle. Why can't HP do as well? Doc Lowe, 512-422-6434; [email protected]; fax512-328-8793.........
Try this
Issue
When trying to copy, print, or receive a fax, the following error message appears on the product control panel display.
Ink System Failure. Ink system has failed. Unable to copy, receive faxes, or print. Refer to printer documentation. Error: 0xc19aYYYY
NOTE: The Y in the error message represents any digit, 0 - 9, or any character, A - F.
Solution
To resolve the issue, use the following steps.
Step one: Remove the cartridges
Make sure that the product is turned on and then disconnect the USB cable from the back of the product.
Open the product cover and remove the cartridges.
Close the cover and wait for a message to insert the cartridges to appear on the control panel display.
Disconnect the power cord from the back of the product.
Disconnect the power cord from the wall outlet and wait for one minute.
Step two: Reinstall the cartridges
Reconnect the power cord to the wall, reconnect the other end of the power cord to the product, and then turn on the product if it is not already on.
Open the product cover and reinstall the cartridges.
Close the cover and print a calibration page, if prompted.
Print a self test report to make sure that the product can print.
Reconnect the USB cable between the product and the computer.
Try to print a document from an application on the computer.
IssueAn 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. Solution Press the On button to turn the printer off. Unplug the power cord from the back of the printer. Remove all the ink cartridges. Wait two minutes. Plug the power cord into the back of the printer. Press the On button to turn the printer on. Install the ink cartridges when prompted. If the error code does not display, the issue is resolved. If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.
IssueAn 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. Solution Press the On button to turn the printer off. Unplug the power cord from the back of the printer. Remove all the ink cartridges. Wait two minutes. Plug the power cord into the back of the printer. Press the On button to turn the printer on. Install the ink cartridges when prompted. If the error code does not display, the issue is resolved. If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.
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