Samsung ML 2010 Laser Printer Logo
Posted on Jun 23, 2008
Answered by a Fixya Expert

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Possible Belt broke

I own a 2010 and noticed that the paper quit feeding automatically. I began helping the paper along and now it started making a horrible sound. When I removed the ink cartridge, there is a rubber belt attached to a roller bar that is broke.  I am assuming this is the problem.  Can you let me know how I can purchase a new belt and how to replace it?
Thanks

  • chda Jun 23, 2008

    Adding to my problem, I found the website www.samsungparts.com. J&J Enterprises runs this site.   The problem was the "pick up' belt is broke.  I ordered it from the website for around $14.00.  This included handling fees and shipping.  The actual belt cost $6.00. I will change it myself.  If your printer is not grasping the paper or making a clicking sound, pull out the ink cartridge and look in the back of the unit.  There is a roller bar and this bar should have a rubber belt around the middle of the roller.  If this belt is broken or loose, this is your problem.  Hope this helps. The service manual can also be ordered off of this site.

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  • Posted on Aug 18, 2008
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Nice connection..for other printer issues, see this link.

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The printer hardware should even this out when printing. You should also ensure the paper meets the automatic feeder requirements of the printer.
If printing is skewed, feeding multiple pages or jamming, please follow these instructions (use a regular letter size paper to test after doing the steps given below):
Please check to ensure there is nothing obstructing the paper feed mechanism down inside the printer where it is not easily seen. If there is nothing obvious, unplug the printer and remove the paper. Open the front cover and look above the steel rod. You should see a conveyor belt with rubber teeth on it, like a fan belt. Take the bottom part of that belt and move it gently to the left. The cartridges should come out with it. Make sure the cartridges can move fully from one side of the printer to the other. Check also the output rollers on the bottom of the printer for any blockage. If it is jamming under the carrier assembly, you may be able to fix it using the manual feed slot. Turn the printer off. Next take a #10 envelope and feed it through the left side of the paper feed slot (The manual paper feed slot is preferred, but the automatic feed will do if there is no manual paper feed for this printer) until it comes completely through the printer to the back of the exit rollers. Move it up and down and slowly move it over to the right side. If something is stuck under the black guide plate this may work it loose or you may have to feed the envelope through the front rollers and push your way backward (please be careful here).
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The printer hardware should even this out when printing. You should also ensure the paper meets the automatic feeder requirements of the printer.
If printing is skewed, feeding multiple pages or jamming, please follow these instructions (use a regular letter size paper to test after doing the steps given below):
Please check to ensure there is nothing obstructing the paper feed mechanism down inside the printer where it is not easily seen. If there is nothing obvious, unplug the printer and remove the paper. Open the front cover and look above the steel rod. You should see a conveyor belt with rubber teeth on it, like a fan belt. Take the bottom part of that belt and move it gently to the left. The cartridges should come out with it. Make sure the cartridges can move fully from one side of the printer to the other. Check also the output rollers on the bottom of the printer for any blockage. If it is jamming under the carrier assembly, you may be able to fix it using the manual feed slot. Turn the printer off. Next take a #10 envelope and feed it through the left side of the paper feed slot (The manual paper feed slot is preferred, but the automatic feed will do if there is no manual paper feed for this printer) until it comes completely through the printer to the back of the exit rollers. Move it up and down and slowly move it over to the right side. If something is stuck under the black guide plate this may work it loose or you may have to feed the envelope through the front rollers and push your way backward (please be careful here).
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The printer hardware should even this out when printing. You should also ensure the paper meets the automatic feeder requirements of the printer.
If printing is skewed, feeding multiple pages or jamming, please follow these instructions (use a regular letter size paper to test after doing the steps given below):
Please check to ensure there is nothing obstructing the paper feed mechanism down inside the printer where it is not easily seen. If there is nothing obvious, unplug the printer and remove the paper. Open the front cover and look above the steel rod. You should see a conveyor belt with rubber teeth on it, like a fan belt. Take the bottom part of that belt and move it gently to the left. The cartridges should come out with it. Make sure the cartridges can move fully from one side of the printer to the other. Check also the output rollers on the bottom of the printer for any blockage. If it is jamming under the carrier assembly, you may be able to fix it using the manual feed slot. Turn the printer off. Next take a #10 envelope and feed it through the left side of the paper feed slot (The manual paper feed slot is preferred, but the automatic feed will do if there is no manual paper feed for this printer) until it comes completely through the printer to the back of the exit rollers. Move it up and down and slowly move it over to the right side. If something is stuck under the black guide plate this may work it loose or you may have to feed the envelope through the front rollers and push your way backward (please be careful here).
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I just purchased a new lexmark x3550 all in one printer and i began the installation,and when the allignment portion of the installation came the paper keep jamming tried again and the same thing happened....

Most of the Lexmark printers (including the Z- and X- series) pull the paper down on one side slightly faster than the other. The printer hardware should even this out when printing. You should also ensure the paper meets the automatic feeder requirements of the printer.

If printing is skewed, feeding multiple pages or jamming, please follow these instructions (use a regular letter size paper to test after doing the steps given below):

Please check to ensure there is nothing obstructing the paper feed mechanism down inside the printer where it is not easily seen. If there is nothing obvious, unplug the printer and remove the paper. Open the front cover and look above the steel rod. You should see a conveyor belt with rubber teeth on it, like a fan belt. Take the bottom part of that belt and move it gently to the left. The cartridges should come out with it. Make sure the cartridges can move fully from one side of the printer to the other. Check also the output rollers on the bottom of the printer for any blockage. If it is jamming under the carrier assembly, you may be able to fix it using the manual feed slot. Turn the printer off. Next take a #10 envelope and feed it through the left side of the paper feed slot (The manual paper feed slot is preferred, but the automatic feed will do if there is no manual paper feed for this printer) until it comes completely through the printer to the back of the exit rollers. Move it up and down and slowly move it over to the right side. If something is stuck under the black guide plate this may work it loose or you may have to feed the envelope through the front rollers and push your way backward (please be careful here).

Next, take a damp warm cloth and clean the rubber rollers in the automatic sheet feeder. Dust may be coating the rollers there and as they become less tacky, they cannot feed paper correctly.
Then plug the printer back up, take your paper out and replace it with a fresh, small stack (about 5 pages) of paper. Quickly bend the stack in an 'S' shape a few times to separate pages. Make sure it is lined up on the right side of the paper feed and the paper guide on the left is snug on the left side of the paper. Then try to form feed again. If that works, then try to print the self test page.

Please follow the steps given below to perform the self-test:

1. Press the “Settings” button once. The screen with read “Settings: Maintenance”.
2. Press the check button once. The screen with read “Maintenance: Ink Levels”.
3. Press the right arrow button until the screen reads “Maintenance: Print Test Page”.
4. Press the check button once. This will start the Self-Test. Once the page has printed, the printer will stop. The test is not continuous.

The self-test should at least print out a set of either a solid black or solid color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, please try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with only a color cartridge installed (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed). If you find that either cartridge causes the self-test to fail, please let us know.

If the self-test prints, but has lines or smudges or other print quality issues, please let us know. This includes any print quality issues - we need to know if the problems you have with your black or color are based in the printer, or communications with your computer, or the computer's software.

If the self-test prints your test bar(s) clearly, the printer hardware is not at fault.
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I haven't used my printer for over two years, however, it has sat near my computer the whole time. I just bought new ink for it today.... I noticed a lighter had fallen where the paper is placed but it was...

Make and model would help in this instance.

This error is a vague "check engine" style error. Most likely, if I'm reading this right, the foreign object had be pulled into the machine causing a nice grinding halt to the operation.

There could be a few things that have happened.

1. you could have caused the feeder to jump gears and become misaligned. Or worse broke some teeth off of the gears that turn said feeder. Alignment can be fixed by simply forcing, gently I tell you, the feed wheel back into alignment. This may or may not work. If you chipped a tooth or stripped a gear there is nothing you can do.

2. I'm sure you checked already but there could be a paper jam. Something dragging against the paper as it is pulled it can cause te paper to feed crooked and cause some mayhem. Simply pull the paper out slowly as yanking it out can cause issue 1.

3. Foreign object deformed the case. It is possible that the lighter had pulled in far enough to have caused quite a bit of stress within the case. In so doing so it might have pulled apart items that are connected by tabs or clips. Examine the unit and make sure every roller and the feed path is straight along its edges. Any warping of the path could cause paper jams and misfeeds.

4. Newer printers just die. I'm still using two 12 year old printers for my bulk printing. My parents have been through 3 printers in 4 years. 2 Brothers and 1 HP. They are on thier 4th HP at the moment. You must come to terms with the fact that your good old printer in will, old and may need to be put out to pasture.

If you can provide any more detail in the ailment then I might have other suggestions.
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Samsung ML 2010 won't paper feed

Lift up the front of the machine a couple of inches. I put a small bo under it. The paper then feeds slightly downhill.

Worked for me.
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