Loss of music library

The driver is found here: http://www.driverskit.com/freedownload/MP3/Creative/NOMAD_Jukebox_Zen_Xtra/18226.html
The software to transfer your music can be found here: http://download.cnet.com/NOMAD-Jukebox-Zen-Xtra/3000-18493_4-56207.html
I hope this helps

Hi J...welllll....I dunno what kinda internal damage your player may have suffered, but let's try a couple of exercises and see if we achieve success. 1) Have you tried resetting your player? To reset your player, insert the end of a paperclip into the Reset Hole. Under normal circumstances, resetting your player will not cause any data/file loss. 2) Click on the URL below, and download the latest appropriate software for your OS, also download the latest firmware for your player. My intention here, is to attempt to sync your player with your computer, which will allow you to control your player via your pc, and ultimately enable you to transfer your files from player to pc. However, success using this theory is relying on a simple loss of your Firmware/BIOS information contained in the EPROM from the jolt. http://us.creative.com/support/downloads/download.asp?MainCategory=213&nRegionFK=&nCountryFK=&nLanguageFK=&sOSName=Windows+XP®ion=1&Product_Name=NOMAD+Jukebox+3&Product_ID=296&modelnumber=&driverlang=1033&OS=10&drivertype=0&x=33&y=12 Please update your post with specifics on any failures or progress....meanwhile...I'll toss your dilema around in my head until I learn of your status......good luck my friend

Had the same problem and nearly went nuts trying to fix it. Here's what I did:

1. Uninstall all creative driver & creative software.
2. Uninstalled Windows Media Player 11 (Rolled back to WMP 10) and restarted PC.
3. Uninstalled Windows Media Player 11 Runtime and restarted PC.
4. Downloaded and Installed the latest free version of Winamp from http://www.winamp.com
5. Connected my A/C Power Cord to my Nomad Jukebox then connected my Nomad Jukebox via USB cable to the Computer.

The computer should then recognize the Nomad Jukebox as "Found New Hardware" then "MTP Device" and lastly "Your new hardware is installed and ready to use.

6. If you haven't already, go to the creative website and download the Creative Zen Xtra PlaysForSure Firmware 2.10.03 and save it to your computer.
7. Run the Firmware (Make sure Nomad Jukebox is connected) and at this point the Computer should recognize the Nomad Jukebox and begin the upgrade.

After your upgrade is complete, You can go ahead and re-download Windows Media Player 11 and it will recognize the Nomad Jukebox.Not sure what version of windows you have, but I have two computers, one with windows xp and the other has windows 7 and Im able to transfer music perfectly fine with Windows Media Player and RealPlayer on both computers. I hope this works for you. Good Luck!

Creative Jukebox 3

1. Remove the battery cover
2. Partially remove the battery
3. Press and hold STOP button
4. Slide the battery back into position - the unit should power on.
5. When the CREATIVE logo appears on the display, release the STOP button then immediately press and release the PLAY button.
6. The following options will appear on the display:

• Clean Up (Performs a disk scan on the players hard disk)
• Format All (Formats the players hard disk - Note: all contents will be lost)
• Reload Firmware (Reloads the Operating System on the Jukebox. Note: Reloading your OS, will not effect the contents of the files stored on your Jukebox Zen. Select this option ONLY if you have access to a PC and you have downloaded the necessary firmware to install.)
• Reboot (Reboots the device).

Uninstall everything from your PC, reboot, reinstall driver and the Explorer (I do not use MediaSource, only the Explorer).

If it didn't work out follow these steps:

1. Uninstall Creative Media Source and all related software.
2. Install the driver. In the installation CD the driver is usually in \Drivers\English
3. Turn on the Nomad an connect it to the PC.
4. Install MediaSource(the program requires that you have the nomad connected while installing)
5. Install MediaSource plugin
6. Try transferring files.

If you?re still running into problem know that there are other programs capable of handling MediaSource?s functions, such as - Portable Audio Devices Power Toy , NomadSync, Real player, and there?s also a Zen plugin for the Winamp.

Good luck!

there is no Creative repair svc in US either

i suspect you got a corrupt file when it shutdown and when it cleaned it up it took most of the songs with it.

try downloading the MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

This sounds like it may be realted to the "Time Scaling" feature, which is part of the "EAX" settings. Disable EAX and/or the Time Scaling feature and see if this helps.

no im sorry to say it best if you just format it and start a gain or try itunes and possibly the program will pick it up ?