Hi
go to this link ,, it will help you with issues..also , what OS are you using with the printer ?
could be OS conflict ..
http://support.lexmark.com/index?locale=EN&page=product&userlocale=EN_US&productCode=LEXMARK_Z845&focusedTab=DOWNLOADS#1
Please visit the Lexmark website to download and install the Lexmark Z845Printer Driver on your computer. Select your operating system > click on "FILTER" > click on the driver under Recommended Downloads > download and execute the file. Simply follow the instructions on your computer screen to complete the installation.
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