Control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives you might see a yellow question mark ? right click you can you can update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem Click on Start, Run, and type regedit and press Enter HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control Class {4D36E965-E325-11CE-BFC1-08002BE10318} This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column. Upper Filters Lower Filters Upper Filters.bak Lower Filters.bak If any of the above keys shown in step 4 are listed, right-click on them and choose Delete hope this helps
Close all open programs
Click on the plus signs (+) next to the following folders
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
Code 41Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)Recommended resolution
This
problem occurs if you install a driver for a non-Plug and Play device,
but Windows cannot find the device. Here are some things that you can
try to resolve this problem.
If the Troubleshooting Wizard does not resolve the problem, do one of the following:
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