If you do not have a power supply connected you probably need the dual usb cable (two usb connections on one end just one connection on the other)
Most USB ports do not have enough power to spin a disk without some help.
I’m happy to help further over the phone at https://www.6ya.com/expert/thomas_b83e841f114394f4
plug it into a USB port usually located at the front of a
computer or if its a laptop it could be on the side once inserted it should
install it if it fails to install itself you might have to install it manually
click start control panel administrive tools
computer management device manager scroll down universal serial bus controllers
you could see a yellow question mark? It might be listed as a mass storage
device
right click to reinstall drivers
if you can see your usb drive but its not working
ports (com&lpt)right click update
driver
click start control panel
administrive tools ,computer management ,device manager look through all
of your devices if you see a yellow question mark?or exclamation mark
! or red x
right click to reinstall
drivers click start all programs
accessories open windows explorer my computer you should see your drive it
might be listed as a mass storage device hope this helps
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