Ipod touch unable to sync

If you own an iPod touch, you have the option to set a password, which Apple calls a passcode, to protect your data. Anyone who attempts to access your iPod, after unlocking it or turning it on, will require the passcode to do so. However, if you forget your passcode or incorrectly enter it, you will eventually see an alert that your iPod touch has become disabled. To unlock your iPod touch after forgetting the passcode, and still access your content, you must connect it to the computer with which you last synced it.

Connect your iPod touch to the computer with which you last synced the music player. Launch iTunes if it does not automatically open. Select your iPod touch under the devices list, and click the "Summary" tab in iTunes. Click "Restore" and, when prompted, click the "Back Up" button to save a back up of your iPod touch in iTunes. Click "Restore" when prompted, after the back up saves. After restoring, click "Ok." Choose the most recent back up from the drop down list on the "Set Up Your iPod" screen. Click the "Continue" button to restore your iPod touch.

iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212 iTunes: Restoring iOS software http://support.apple.com/kb/HT1414

Reset your iPod with these instructions from Apple.

make sure you have an internet connection and that the ipod is synced to your own account

Thanks for asking your question with Fixya Support. I will be glad to assist you.

Unfortunately if your iPod Touch is locked and you cannot recall the pass code to unlock it, you will have to perform a factory restore, in order to clear your iPod Touch of that previous pass code.

The good thing is, even though you will wipe all your current data on your iPod Touch, after the factory restore, you can restore your most current back up through iTunes to restore the data back to your iPod.

To restore your iPod Touch is simple:
* Be sure you restore your iPod Touch on the same computer or notebook that your previous iPod Touch backup files or stored.

* Now, make sure you are using the latest version of iTunes.
• Be sure your iPod Touch is correctly connected to computer or notebook .

• Finally, in the left column under DEVICES, click on your iPod Touch, then click on Restore under the Summary tab.

* Allow the process to complete and your iPod Touch will be restored to its original factory default settings.

* Now simply re-sync your iPod Touch with iTunes and this is where your last sync now comes into play. When you sync after the restore, iTunes will look for your iPod Touch's previous backup and per your permission, will restore your most recent backup to your device.
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This time, when you set up your pass code... Make sure to write it down somewhere or in a place that is easily accessible and a in a place that you won't soon forget.

Thanks for contacting Fixya.

Regards,

- The MacTechTrainer

Hi, message saying "can not sync" means that the connection from the ipod to the computer was not successful..
If you sync your iPod with a different/empty library iTunes will only give you the option to copy your iTunes Store purchases directly from the iPod to the computer and everything else on it will be erased. You'll find details on transferring purchases in this article: iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer

Purchased applications can be downloaded over again, see this article for details: How to redownload purchased applications from the App Store

If you want to recover the music from CDs etc that is on the iPod and transfer it to your new computer there are a few things you can do. music from CDs etc.) there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod Touch or iPhone. You'll find that they have varying degrees of functionality and some will transfer data (such as playcounts and ratings), movies, videos, photos, podcasts and games as well.

A selection of iPod/iPhone to iTunes utilities:
Senuti Mac Only (iPod Touch & iPhone compatible)
SharePod Windows Only (iPhone and iPod Touch compatible)
TuneJack Windows Only (iPhone and iPod Touch compatible)
iPodRip Mac & Windows (iPhone and iPod Touch compatible)
Music Rescue Mac & Windows (iPhone and iPod Touch compatible)
iPod Music Liberator Mac & Windows (iPhone and iPod Touch compatible)
iGadget Mac & Windows (iPhone and iPod Touch compatible)
iRepo Mac & Windows (iPhone and iPod Touch compatible)
iPod Access Mac & Windows (iPhone and iPod Touch compatible)
TouchCopy Mac & Windows (iPhone and iPod Touch compatible)

I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay: Back up your iTunes library by copying to an external hard drive

One last thing, you need to take care connecting to an empty iTunes. Open iTunes first and go to Edit>Preferences>Devices and check the box "Prevent iPods and iPhones from syncing automatically" and choose Ok before connecting your device.

Once you have recovered everything from the iPod and your iTunes library has been rebuilt it will be safe to sync again.

To use iPod touch, you need:

1. A Mac or a PC with a USB 2.0 port and one of the following operating systems:

• Mac OS X version 10.4.10 or later
• Windows XP Home or Professional with Service Pack 2 or later, Windows Vista Home Premium, Business, Enterprise, or Ultimate edition.
• iTunes 7.6 or later, available at www.apple.com/itunes
• iTunes Store account (to purchase music over Wi-Fi)
• An Internet connection
  

Before you can use any of the iPod touch features, you must use iTunes to set up iPod touch. You can also register iPod touch and create an iTunes Store account.

1. Download and install the latest version of iTunes from www.apple.com/itunes.
2. Connect iPod touch to a USB 2.0 port on your Mac or PC using the included cable. The USB port on most keyboards doesn’t provide enough power. Unless your keyboard has a high-powered USB 2.0 port, you must connect iPod touch to a USB 2.0 port on
   your computer
   
3. Follow the onscreen instructions in iTunes to set up iPod touch and sync your music, video, photos, and other content. Your computer must be connected to the Internet. By default, iTunes automatically syncs all songs and videos in your iTunes library to
   iPod touch. If you have more content in your library than will fit on iPod touch, iTunes alerts you that it can’t sync your content. You’ll need to use iTunes to select some of your songs, videos, and other content to sync.

When you get back to France, you'll need sync it with your PC. Download the latest version of iTunes then sync your iPod with your computer.

when you sync the iPhone with the computer, iTunes will only add what is new, it will not delete your apps.

Setting Up Syncing You use iTunes on your computer to set up which items are synced. Make sure you have the most recent version of iTunes (On a PC, open iTunes and choose Help > Check for Updates. On a Mac, open iTunes and choose iTunes > Check for Updates.
Step 1: Connect iPhone or iPod touch

1. Connect iPhone or iPod touch to your computer using the included cable. You can connect the cable from your computer directly to iPhone or iPod touch, or connect the cable from your computer to the Apple Universal Dock (available separately) and put iPhone or iPod touch in the dock. By default, iTunes opens automatically.
2. Select iPhone or iPod touch in iTunes under Devices on the left hand side and click the Info tab.

Step 2: Set Up Which Items Are Synced Click the respective tabs in iTunes to specify which media and information you want synced from your computer to iPhone or iPod touch.
For more information about syncing iPhone with your computer see the iPhone User's Guide:
On your computer: click here to download and view "Chapter 1: Getting Started" in iPhone User Guide.
On iPhone: Tap Safari and view http://help.apple.com/iphone/guide/.
For more information about syncing iPod touch with your computer:
On your computer, click here to download and view "Chapter 1: Getting Started" in iPod touch User Guide.
On iPod touch: Tap Safari and view http://help.apple.com/ipodtouch/guide/.

Step 3: Sync iPhone or iPod touch Click Apply in the lower-right corner of the screen. Your computer syncs with iPhone or iPod touch according to your settings.
The first time you sync iPhone or iPod touch, you are asked if you want to merge data, replace data on the service, or replace the data on your computer. After that, anytime you connect iPhone or iPod touch to your computer, iTunes opens and syncs with iPhone or iPod touch according to your settings.
You can adjust sync settings anytime iPhone or iPod touch is connected to your computer. You can only connect and sync with one iPhone or iPod touch at the same time. If you need to sync more than one iPhone or iPod touch, disconnect one before connecting the other.
Note: Syncing won't delete any contact in Yahoo! Address Book that contains a Messenger ID, even if you've deleted the contact from your address book on iPhone or your computer. To delete a contact containing a Messenger ID, log in to your Yahoo! account online and delete the contact using Yahoo! Address Book.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

open itunes and go to file----add folder to library and navigate to the folder with all the music and stuff in it. then sync your ipod

Connect it to the computer you usually connect it to and use the restore button in iTunes. This will reset the device to manufacture settings and remove any passwords. If you recently aquired this ipod and the previous owner set the password you will need to get it off him/her.

All the best
Sean

Itunes can sync infinite ipods and should have no trouble, so there isnt a problem with having two ipods. Try this: turn off your ipod, hold the home button, and plug it into itunes while still holding the home button until a picture of the itunes symbol appears with a cable under it. itunes should say "ipod found in restore mode". this will get rid of any previous users' settings, and hopefully fix anything preventing itunes from syncing with your ipod.