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What can i do when the tray of my xbox 360 does not want to open?

Posted by eloterobeane on

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This is a common problem for the Xbox 360 and s usually caused by the dvd drive belt becoming old and weak. Try putting the xbox 360 horizontally and when you press the eject button press the drive slot and rub it upwards. This will help the belt to turn the eject mechanism and hopefully should eject for you.

Hope this helps

Posted on Nov 24, 2010

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My xbox 360 tray opens immediately after closing, then stays open. Also the center light is constantly flashing green.
Maybe there's something broken inside xbox tray.
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Mar 01, 2014 • Microsoft Xbox 360 Console
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Tips to Fix the Xbox 360 Open Tray Error
You have the<b> Xbox 360 o</b>pen tray error? Looking for a way to solve the problem so you can play your favorite games with your friends? Well, you have basically two ways to get these problems fixed. You can send your console to Microsoft to troubleshoot or repair the<b> Xbox 360</b> open tray error you step by step repair guide. But first, some tips that can help get rid of your problem.<br /> <br /> 1) Turn on the console.<br /> 2) Check for loose cables.<br /> 3) Remove all cables, and get them back in<br /> 4) Remove the hard drive, and repeat this challenge 4 times.
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on Mar 08, 2011 • Activision Call of Duty: World At War for...
tip

How to fix the "open tray" error on Xbox 360
When ever you have a problem with your Xbox 360 always do these steps first:
1. Turn off your Xbox 360
2. Unplug all of your cords
3. Plug your cords back in
4. Turn your Xbox 360 back on

1. Now with your Xbox 360 on open your tray.
2. Hold your tray open while you turn Xbox 360 off making sure it doesn't close.
3. Still making sure your tray doesn't close turn it back on.
4. Have fun!!!


If this does not work you will have to send it into microsoft to fix. If your warranty is up you will have to pay $150 to fix it. Otherwise it's free

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on Apr 20, 2010 • Video Game Consoles & Games
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I put in a disc into my xbox 360 and i just keeps reading th disc and saying open tray, I open tray, put in disc and close tray, it reads the disk and just repeats message open tray?? Please help
You can do it yourself by opening the xbox 360 case and the dvd rom with a proper tools.. tighten with a screw (counter clock) right there!! (see the picture)

ad5432ec-f679-46a7-a780-a1a001b0a325.jpg
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Feb 16, 2011 • Microsoft Xbox 360 Console
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360 tray opens and closes by itself
broken faceplate or broken dvd tray. Call MS support.
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Mar 20, 2010 • Microsoft Xbox 360 Console
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Just keep closing and opening the tray, sooner or later it should read the disk.
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Dec 05, 2009 • Microsoft Xbox 360 Console
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My xbox 360 wont play discs - keeps repeating open tray.
Call microsoft at 1-800-4-MYXBOX
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Jul 15, 2009 • Microsoft Xbox 360 Pro System Console
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Disc tray won't close
Whenever you need help with your Xbox or Xbox 360 accessories, allways check out Xbox Customer Support

The answer to your question is quite long, so here's a link.

Xbox 360 disc tray help

Hope this helps
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May 20, 2009 • Microsoft Xbox 360 Console
3helpful
3answers

When i put an xobx 360 disc in it says to open tray
Follow the steps below, Hope this helps

1. Turn off the xbox 360, disconnect the cables wait for 20 seconds reconnect the cables and turn it back on.

2. Remove the hard drive, turn on your xbox 360 without the hard drive.

3. Re attach the hard drive and turn on your xbox 360

4. If the steps wont resolve the issue, your console needs to be serviced. Contact Xbox Customer Support to check the warranty status of your xbox 360.. Good Luck!

This issue occurs when there is a problem with the lens on your 360 disc tray..
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Apr 05, 2009 • Microsoft Xbox 360 Console
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New or old dis put in 360
I had the same problem with my 360 a couple weeks ago. My xbox was out of warranty so I opened it up and cleaned the Dvd eye with 90% alcohol. Works great!
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May 05, 2008 • Microsoft Xbox 360 Console
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