Question about Canon PIXMA MP620 All-In-One InkJet Printer

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Error code U052; keeps saying incorrect printhead installed - the printhead has never been changed

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Anonymous

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Per Canon's website, and this just worked for my mp620:
Turn the printer on.
Open the cover.
Remove the ink cartridges.
Remove the printhead.
Re-install the above (this resets the printhead).
Close the cover.
Printer should initialize and go to home menu screen.

Posted on Dec 15, 2010

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Brian Lee

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There's a defect in the printer. See

Canon USA Inc Consumer Class Action and
http://www.federmanlaw.com/Websites/federmanlaw/images/QUESTIONNAIRE.pdf

"...at least 16 different Canon printer models have been identified that display an error message of "U052: Wrong Printhead Error," after limited use. This error indicates that the printer does not recognize the printhead, or that the printhead itself is faulty, but disables all functions of the printer, including scanning and facsimile capabilities, rendering the printer unsuitable for its intended purpose and use."

Posted on Jun 24, 2015

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Canon printer MG5250 not printing error code UO52 saying the type of print head is incorrect install the correct print head


This is a common Canon error (been going on for years)
see
http://community.usa.canon.com/t5/Printer-Multifunction-Support/Call-to-Arms-for-the-dreaded-U052-Wrong-Printhead-Error/td-p/65759

You can try removing all inks. Switch off and unplug from the wall.
Wait
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(you may need to switch on first to align the print head) Switching off at the wall while the printheads are in view will leave them accessible.

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A common experience among users of various Canon inkjet printers. The lawsuit settlement is close to being finalized so join soon.

Canon USA Inc Consumer Class Action and
http://www.federmanlaw.com/Websites/federmanlaw/images/QUESTIONNAIRE.pdf

"...at least 16 different Canon printer models have been identified that display an error message of "U052: Wrong Printhead Error," after limited use. This error indicates that the printer does not recognize the printhead, or that the printhead itself is faulty, but disables all functions of the printer, including scanning and facsimile capabilities, rendering the printer unsuitable for its intended purpose and use."

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Errr u052 cannot print .


A lot of Canon printer's users come across with the error message, "U052 This type of print head is incorrect." It is a very common error on Canon printers and is fairly easy to troubleshoot.

There are two different scenarios related to U052 kind of error message.One is where the print head is not installed at all and then it is giving the 'U052 This type of print head is incorrect' error message.

And, the second scenario is where the print head is installed nut it is not functioning properly or probably not working at all. The below section will show step by step troubleshooting of both the scenarios.

U052 This type of print head is incorrect

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U052 error - The type of print head is incorrect. I have not changed the print head from new, and have done all that was suggested in the on screen help list. It would appear that I have to replace the...


u Can Follow this step :
http://support-sg.canon-asia.com/contents/SG/EN/8200986100.html

if that reference can't solved, in other reference i found this statment

http://www.canon.co.uk/Support/Consumer_Products/products/Fax__Multifunctionals/InkJet/PIXMA_MP_series/MP620.aspx?faqtcmuri=tcm:14-610963&page=5&type=faq#Print%20head%20is%20not%20installed.%20Install%20the%20print%20head.%20U051/The%20type%20of%20print%20head%20is%20incorrect.%20Install%20the%20correct%20print%20head.%20U052
" Print head is not installed. Install the print head. U051/The type of print head is incorrect. Install the correct print head. U052 Follow the directions given in your setup sheet to install the Print Head.
If the Print Head is already installed, remove the Print Head once and then reinstall it."

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My canon MP610 shows an error message U052 Incorrect print head


Sounds like you have to buy new printhead... take a look on amazon: Amazon com canon mp610 printhead. I hope this was helpful. Cheers

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Hi, sounds like you need new printhead, take a look on amazon for replacement Amazon com canon mp600 printhead I hope this was helpful. Cheers

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That is a printhead error, sounds like you will need that new printhead.

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Dear dgthorpe,
This indicates that printhead of your printer faulty. Commonly this problem come with short circuitry problem in printhead so it may harm logic board and carriage unit too. I suggest you to try checking with another printhead first.
Regards,

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I would suggest removing the printhead, make sure there are no more dead roach's under the printhead, also make sure all lights on the ink tanks are lite up, the first error code you mentioned has to do with the ink tanks, the second one has to do with the printhead. I would suggest un-installing the printhead, then reinstalling it doing the alignment, and that should clear the error code.

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