I have the SanDisk Sansa Clip MP3 Player (windows 7.7 installation CD). I had to clean my hard dirve and when I tried to load the sansa clip software the MP3 Player would not work. I was told that when the software was developed an error was in the software. I can play what I orginally loaded on the Player but I can not delete or add songs. Could you send or email me software that will work. I am not very computer savy. Thank you for your assistance!

SOURCE: SanDisk Sansa Clip is stuck on connected.

Do this first:
http://forums.sandisk.com/sansa/board/message?board.id=clip&message.id=849&query.id=66344#M849

Then update your firmware:
http://forums.sandisk.com/sansa/board/message?board.id=clip&thread.id=718

I think you need to connect to a PC though, not sure

SOURCE: New SanDisk Sansa Clip freezes

Do this first:
http://forums.sandisk.com/sansa/board/message?board.id=clip&message.id=849&query.id=66344#M849

Then update your firmware:
http://forums.sandisk.com/sansa/board/message?board.id=clip&thread.id=718

I think you need to connect to a PC though, not sure

SOURCE: sansa clip installation

What you need to do is update your Windows Media Player. I believe it has to be WMP10 and higher. Let me know if that works. Oh and you also need at least Windows XP Service Pack 2. so update your windows software

ThaMp3Doctor

• 8597 Answers
• Posted on Jan 01, 2009

SOURCE: sansa clip mp3 player driver 2GB

The drivers and all software is available from Sandisk's website.

SOURCE: My pc is not recognizing my sansa mp3 player clip model 1GB. Do I

Here is the manipulation to be done to remedy this.

To begin, open Windows Explorer and click the Tools /Folder Options /Display. Look in the list "Hidden files and folders" and check "Show hidden files and folders."

• Right click on the icon "My Computer" from desktop and then click Properties. Then click on Hardware then Device Manager.
• Right click on the line marked "Unknown Device" and click "Update Driver".
• Then in the wizard to update the hardware choose "No, not this time."
• Click "Next."
• Select "Install from a list or specific location (Advanced)".
• Click Next.
• Then click on "Do not search I will choose the driver to install".
• Choose from the list of hardware USB hub.
• Click Next.
• Click on "Disk".
• A window opens. Then click "Browse", go to C: /windows/inf and select usbstor.inf and click Open.
• The path of the selected driver will appear in the previous window. Click "OK". The driver will be installrd and you have a line called "Device USB Mass Storage".
• Choose from the list of hardware "Storage Volume".
• Click "Next."
• Click on "Disk".
• A window opens. Click "Browse", go to C: /windows/ inf and select volsnap.inf select and click "Open."
• Then the path of the selected driver will appear in the previous window. Click "OK". The driver will be installed and you have a line called "Generic Volume".