SOURCE: DVD locked in and door is not opened
For those users who just bought their machines, I would suggest warranty service. Roxanne2 should contact Philips directly with the seiral number, and they should be able to say which store they sold it to. That unit probably has a bad internal DVD writer drive.
The following solution should only be done if your machine is out of warranty unless you get permission from the manufacturer, as it will likely void the warranty otherwise:
Unplug the unit, disconnect all cables and move it to as static-free of an area as possible. Remove the cover, which usually means removing a lot of screws. Most DVD recorders have regular drives like you see in PCs. There is usually a tiny hole in the lower-right part of the drive that you can stick a small wire into, such as an unbent paper clip. You can then manually pull the drive open to get the DVD out.
SOURCE: LG LHY-518
I had the same problem. Also, the disc tray had issues opening if there was no disc in there. The problem was two fold... I think.
1) It was kinda dusty inside the machine and needed a good air can dusting. Get around the tray but be careful not to turn the can upside down and freeze components. I also ran a lens cleaner disc several times.
2) The tray top (only visible with the system open) was starting to warp... likely because the build up of dust was creating too much heat, also causes issues in reading discs... I created a make shift cushion that I taped to the top of the plastic tray that was depressed when the top of the machine was placed back on. This required several tests as if too much pressure was applied, the tray wouldn't open at all and I got read issues in the middle of playing a disc (possibly an alignment issue of the lens caused from the pressure). I finally got a good system where I occasionally have push the top with my finger to open the tray only if it was empty so my padding (made from gauze and gauze tape) was barely getting pressure. Again, this took about 30 minutes of trial and error to get it right. The heat and the displacement due to the warped cover could have caused read issues.
I don't know if either or both of these were the cause of the problem but I can safely say that I have no issues now and yes, prior to this, I slowly went from 100% reading discs to almost 0%.
Sorry for the winded response but this saved me from buying a new system and may save you. Good Luck!
SOURCE: lg dvd recorder
No, this is a fault with the unit, 99% of the time caused by the power supply, but I've seen it be caused by the MPEG pcb
SOURCE: My LG, HDD/DVD recorder Model DBRH1979 cannot read
using a dvd/cd cleaner, clean the optical lens of the unit, it could be some dirt that make the player not to read every cd you inserted.
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