If yo went to Lexmark web site looking for a driver for your computer ... one of the things you probably did was select an operating system ... if you have an older printer and a newer computer there is a possibility that the older printer will not run on the newer computer ... first thing I would suggest is find out if the X1165 is on the supported hardware listing from Microsoft ... if it is there ... there will be info for you ... it it is not listed ... it is time for a new printer. Find the list here: http://support.microsoft.com/kb/314062
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