Brother MFC 240C All-In-One InkJet Printer Logo
Posted on Nov 21, 2010
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How do Idownload a user's guide? On the screen it

How do Idownload a user's guide? On the screen it says refer to troubleshooting and routine maintenance chapter in user's guide: printer unable 34

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  • Master 8,197 Answers
  • Posted on Nov 21, 2010
Anonymous
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Printer is flashing "Clean Unable 46- Refer to Troubleshooting & routine maintenance in user's guide". I went to user's guide and cleaned all the parts inside the printer. Still flashing message. How...
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Apr 23, 2009 • Office Equipment & Supplies
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May 12, 2008 • Brother DCP 130C All-In-One InkJet Printer
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Will not print
I have the same error message “Check the Troubleshooting and Routine Maintenance Chapter in User's Guide" I called customer service for "BROTHER 1-800-284-4329 USA; 1-877-BROTHER for CANADA. The Tech’s and I performed a series of diagnostic test, via the phone but were unable to solve the problem... Brother seem to believe that I have a defected printer head, Brother referred me to a local authorize service agent for Brother. I do have my User's Guide and there is no additional information that I was able to use to resolve this problem. HOW EVER, I am able to get the machine to print by opening the cover and close it as if I had installed ink, or removed a paper jam “SIMPLY OPEN AND CLOSE THE COVER”. I also vacuumed and blew the insides and the outside buttons of the machine with forced air from my vacuum, after all that I still have the same problem. My solution...buy a new machine mine is 32 months old and I probably have ran 15k or more print, fax, and copy jobs.
Some times we need to know when to move on, TIME IS MONEY AND TIME WASTED IS UN-REFUNDABLE.
GOOD LUCK
TG/Ks
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